Coffeehouse Shift Supervisor - Lead with Craft & Community

Starbucks Corp.; DeKalb (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Tuition coverage

Paid vacation

401(k) match

Bean Stock program

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead a team and deliver warm, high-quality service in a welcoming community space. You will coach beverage and food preparation to standard recipes, manage staff, and ensure store safety and cash handling accuracy.

The role emphasizes a customer-focused environment, flexible hours, and adherence to company policies, with growth opportunities and comprehensive partner benefits.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach the preparation of beverages and foods to standard recipes.
• Experience delegating tasks to two or more employees and coordinating staff.

Responsibilities

• Lead with craft and heart to maintain a welcoming store environment.
• Ensure quality beverages and food products and uphold store policies.
• Coach and assign tasks to team members; support scheduling and coverage.
• Maintain store safety and cash handling procedures.

Skills

Leadership

Customer service

Team management

Communication

Attendance & punctuality

Cash handling

Store safety

Tools

Cash handling systems

Job description

Starbucks Coffee Company seeks a shift supervisor to lead a team and deliver warm, high-quality service in a welcoming community space. You will coach beverage and food preparation to standard recipes, manage staff, and ensure store safety and cash handling accuracy.

The role emphasizes a customer-focused environment, flexible hours, and adherence to company policies, with growth opportunities and comprehensive partner benefits.