Coffeehouse Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage program

Paid vacations and sick time

Discounted Starbucks stock program

Job summary

Starbucks Coffee Company in Jacksonville, FL is seeking a shift supervisor to lead with craft and heart, making the store a welcoming space for the community. The role emphasizes preparing beverages, coaching teammates, and maintaining high service standards.

The position requires reliability, strong communication, teamwork, and experience in customer service, with benefits and growth opportunities highlighted by the company.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages/food, cash handling, safety.
• 6 months' experience interacting with customers in a service role.
• 6 months' experience delegating tasks to team members.

Responsibilities

• Lead with craft and heart as a shift supervisor in a Starbucks store.
• Ensure the cafe is welcoming, maintain service quality, and support the team.
• Coach staff on beverage/food preparation to standard recipes and customer requests.
• Direct daily operations, communicate effectively, and foster teamwork.

Skills

Leadership

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Jacksonville, FL is seeking a shift supervisor to lead with craft and heart, making the store a welcoming space for the community. The role emphasizes preparing beverages, coaching teammates, and maintaining high service standards.

The position requires reliability, strong communication, teamwork, and experience in customer service, with benefits and growth opportunities highlighted by the company.