Coffeehouse Shift Supervisor: Lead Craft & Customer Connections

Starbucks Corp.; Fullerton (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with company匹配

Job summary

Starbucks Coffee Company is hiring a shift supervisor in Fullerton, CA. You will lead a team to deliver high-quality beverages and food, maintain store standards, and provide exceptional customer experiences.

Role requires reliable attendance, flexibility to work early mornings, evenings, weekends, nights and holidays, and strong teamwork and communication skills. Benefits and development opportunities are available to partners.

Qualifications

• Minimum six months in a role requiring constant customer interaction.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to learn quickly and communicate effectively.
• Knowledge of retail environment and store safety basics.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Coach and supervise team to maintain quality beverages and food to standard recipes.
• Ensure adherence to store policies, cash handling, and safety/security procedures.
• Coordinate tasks and shift coverage to meet customer demand and store goals.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Attendance & punctuality

Job description

Starbucks Coffee Company is hiring a shift supervisor in Fullerton, CA. You will lead a team to deliver high-quality beverages and food, maintain store standards, and provide exceptional customer experiences.

Role requires reliable attendance, flexibility to work early mornings, evenings, weekends, nights and holidays, and strong teamwork and communication skills. Benefits and development opportunities are available to partners.