Coffeehouse Shift Supervisor: Lead Craft & Connection

Starbucks Corp.; Hanover (York County); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with employer match

Health benefits

Paid time off

Holiday pay

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide the baristas, maintain quality beverages and foods, and ensure smooth operations across shifts.

The role emphasizes coaching, teamwork, and delivering exceptional service. Starbucks offers strong benefits, tuition coverage, a 401(k) plan, and paid time off to partners.

Qualifications

• Six months of experience interacting with customers
• Experience delegating tasks to others and coordinating teams
• Ability to direct work and learn quickly
• Effective oral communication and teamwork skills
• Knowledge of retail environment and store safety

Responsibilities

• Lead daily shift operations including ensuring quality beverages and food items
• Coach and delegate tasks to team members, coordinating two or more employees
• Maintain cleanliness, safety, and security per store policies
• Deliver friendly, fast, accurate customer service and resolve issues
• Support store policies and participate in training and development

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide the baristas, maintain quality beverages and foods, and ensure smooth operations across shifts.

The role emphasizes coaching, teamwork, and delivering exceptional service. Starbucks offers strong benefits, tuition coverage, a 401(k) plan, and paid time off to partners.