Coffeehouse Shift Lead: Elevate Customer Experience

Starbucks Corp.; Covington (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan with match

Tuition coverage through Starbucks计划

Paid vacation

Sick time

Paid holidays

Life insurance

Job summary

Starbucks Coffee Company in Covington, LA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage and food prep, coach teammates to standards, and manage daily operations with a focus on quality and service.

Ideal candidates have customer-facing experience, strong communication, and ability to coordinate tasks among the team. Benefits and growth opportunities are part of the Starbucks partner program.

Qualifications

• Six (6) months of experience in customer-facing roles.
• Ability to delegate tasks and coordinate two or more employees.
• Ability to lead and coach team to standard recipes.

Responsibilities

• Lead store operations with craft and heart to welcome guests.
• Coach beverage and food preparation to standard recipes, including changes.
• Direct and delegate tasks to teammates to maintain service quality.

Skills

Customer service

Team leadership

Oral communication

Interpersonal skills

Retail knowledge

Training & coaching

Job description

Starbucks Coffee Company in Covington, LA is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage and food prep, coach teammates to standards, and manage daily operations with a focus on quality and service.

Ideal candidates have customer-facing experience, strong communication, and ability to coordinate tasks among the team. Benefits and growth opportunities are part of the Starbucks partner program.