Coffeehouse Shift Lead — Craft & Customer Care

Starbucks Corp.; Andover (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition coverage

Paid vacation

Sick time

Parental leave

Holiday pay

Job summary

Starbucks Coffee Company in Andover, KS seeks a Shift Supervisor to lead, coach partners, and uphold quality beverages and food while ensuring safety and store standards. You will foster teamwork and deliver excellent customer experiences across shifts.

This role emphasizes growth through development opportunities and competitive benefits, with a focus on community. Join us to help create meaningful moments for customers daily.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• 6+ months experience interacting with customers and fulfilling requests.
• 6+ months experience delegating tasks to two+ employees.
• Ability to lead and direct the work of others; strong communication and teamwork.

Responsibilities

• Prepare beverages and foods to standard recipes or customized for customers.
• Coach and supervise team members to maintain quality and service standards.
• Direct the work of others and coordinate tasks during shifts.

Skills

Direct the work of others

Quick learner

Effective communication

Interpersonal skills

Team player

Relationship building

Customer service

Job description

Starbucks Coffee Company in Andover, KS seeks a Shift Supervisor to lead, coach partners, and uphold quality beverages and food while ensuring safety and store standards. You will foster teamwork and deliver excellent customer experiences across shifts.

This role emphasizes growth through development opportunities and competitive benefits, with a focus on community. Join us to help create meaningful moments for customers daily.