Coffeehouse Shift Lead - Craft, Crew & Customer Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Job summary

Starbucks Coffee Company in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space where every cup sparks connection and brightens the day for our community.

You will coach team members, uphold quality beverages and food to standard recipes, manage cash handling and safety, and collaborate with crew to deliver fast, friendly service while supporting growth and career development.

Qualifications

• Regular attendance and punctuality with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Adhere to store policies, ensure quality beverages/food, cash handling, and safety.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to 2+ employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Coach crew to deliver high-quality beverages and food to standard recipes.
• Enforce cash handling, safety, and store policies during shifts.
• Collaborate with team to provide fast, friendly service and develop staff.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space where every cup sparks connection and brightens the day for our community.

You will coach team members, uphold quality beverages and food to standard recipes, manage cash handling and safety, and collaborate with crew to deliver fast, friendly service while supporting growth and career development.