Shift Supervisor - Lead Craft Coffee & Guest Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with employer 2

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Los Angeles is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while upholding store policies and safety guidelines.

This role emphasizes teamwork, flexibility in hours, and a commitment to service excellence, with opportunities for growth and access to comprehensive benefits as part of the Starbucks partner program.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to train and coach staff to recipe and service standards.
• Able to delegate tasks to two or more employees.
• Maintain attendance and punctuality.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Ensure quality beverages, food and customer service.
• Direct the work of others and coordinate tasks.
• Adhere to store policies, safety and security.

Skills

Customer service

Communication

Team leadership

Cash handling

Store safety

Attendance & punctuality

Flexible hours

Job description

Starbucks Corp. in Los Angeles is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food to standard recipes while upholding store policies and safety guidelines.

This role emphasizes teamwork, flexibility in hours, and a commitment to service excellence, with opportunities for growth and access to comprehensive benefits as part of the Starbucks partner program.