Coffeehouse Shift Lead — Craft, Community & Growth

Starbucks Corp.; Joliet (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan with employer

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, brightening the cafe experience for the community. You will mentor teammates, ensure quality beverages and food, and uphold safety and store standards.

This role offers developmental experiences and a strong benefits package, including health coverage, tuition assistance, and a 401(k) plan. Join a team that values service, teamwork, and growth.

Qualifications

• Attend and be punctual, with or without accommodations.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling and safety with or without accommodations.
• Six months of experience in a role with customer interaction and fulfilling requests.
• Prepare food/beverages to standard recipes or customized as per customer requests.
• At least six months of experience delegating tasks to others and coordinating two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Provide quality beverages and food products, and ensure store safety and security.
• Mentor and delegate tasks to team members, coordinating two or more employees.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, brightening the cafe experience for the community. You will mentor teammates, ensure quality beverages and food, and uphold safety and store standards.

This role offers developmental experiences and a strong benefits package, including health coverage, tuition assistance, and a 401(k) plan. Join a team that values service, teamwork, and growth.