Coffeehouse Shift Lead: Craft & Community

Starbucks Corp.; Schiller Park (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College AM

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

You'll coach team members to prepare beverages and food to standard recipes, maintain safety standards, handle cash, and ensure excellent guest experience while working with a flexible schedule. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct others and delegate tasks.
• Excellent interpersonal and communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead daily beverage and food preparation to standard recipes.
• Provide outstanding customer service and resolve requests.
• Oversee cash handling and store safety.
• Coach and delegate tasks to team members.
• Maintain attendance and punctuality.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Safety & security

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

You'll coach team members to prepare beverages and food to standard recipes, maintain safety standards, handle cash, and ensure excellent guest experience while working with a flexible schedule. Starbucks offers comprehensive benefits and growth opportunities for partners.