Coffee Shop Shift Supervisor: Lead with Craft & Heart

Starbucks Corp.; San Jose (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401(k) with match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a store team with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation, oversee operations, and support partners with strong communication and teamwork.

The role requires six months of customer-facing experience, flexible availability, and a commitment to store policies, safety, and exceptional service. Benefit-rich employment is offered.

Qualifications

• Six months of experience in a role requiring continual customer interactions and fulfilling requests.
• Availability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ability to coach food and beverage preparation to standard recipes or customer customizations.

Responsibilities

• Lead and guide team members to meet store policies and standards.
• Prepare beverages and food to standard recipes or customer specifications.
• Delegate tasks and coordinate workflow among employees.
• Ensure cash handling, safety, security and store procedures are followed.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Flexible availability

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a store team with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation, oversee operations, and support partners with strong communication and teamwork.

The role requires six months of customer-facing experience, flexible availability, and a commitment to store policies, safety, and exceptional service. Benefit-rich employment is offered.