Coffee Shop Shift Supervisor: Lead with Craft & Care

Starbucks Corp.; High Point (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverages and foods, and maintain store safety and standards.

This role emphasizes strong communication, collaboration, and the ability to adapt to flexible schedules, supporting both customers and partners across shifts.

Qualifications

• Regular attendance and punctuality are required.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Maintain store policies: quality beverages/foods, cash handling, safety.
• Six months’ customer-facing experience.
• Six months’ experience delegating tasks to others.

Responsibilities

• Lead the team to deliver quality beverages and foods.
• Ensure high standards of customer service and store cleanliness.
• Model Starbucks values and maintain a welcoming store environment.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Communication skills

Retail knowledge

Interpersonal skills

Work as a team

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, uphold quality beverages and foods, and maintain store safety and standards.

This role emphasizes strong communication, collaboration, and the ability to adapt to flexible schedules, supporting both customers and partners across shifts.