Coffee Shop Shift Supervisor - Lead Craft & Team

Starbucks Corp.; Henderson (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead a team and deliver the brand’s warm, welcoming experience. You’ll coach colleagues, prepare beverages and food to spec, and uphold cash handling and safety standards.

Role requires flexible availability including mornings, evenings, weekends, and holidays. Starbucks offers extensive benefits and growth opportunities as part of its partner program.

Qualifications

• Six months in a role interacting with customers and fulfilling requests.
• Ability to delegate tasks to others and coordinate a small team.
• Capable of coaching food/beverage prep to standard recipes.
• Maintain store policies, cash handling, and safety procedures.

Responsibilities

• Lead daily shift operations with craft and heart.
• Direct team tasks, ensure quality beverages and food.
• Greet customers, resolve issues, and maintain store standards.
• Support training and development of partners during shifts.

Skills

Customer service

Effective communication

Team leadership

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead a team and deliver the brand’s warm, welcoming experience. You’ll coach colleagues, prepare beverages and food to spec, and uphold cash handling and safety standards.

Role requires flexible availability including mornings, evenings, weekends, and holidays. Starbucks offers extensive benefits and growth opportunities as part of its partner program.