Coffee Shop Shift Supervisor — Lead Craft & Community

Starbucks Corp.; Springfield (VA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer-m

Tuition coverage - Starbucks College

Paid vacation

Disability leave

Holiday pay

Backup care

DACA reimbursement

Job summary

Starbucks Corp. in Springfield, VA seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach team members, uphold quality beverages and food, manage cash handling, and maintain store safety.

As a partner, you gain access to comprehensive benefits, development opportunities, and a path to career growth within a global coffeehouse brand.

Qualifications

• Regular attendance and punctuality with or without reasonable accommodation
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Meet store policies and standards including quality beverages/food, cash handling, and safety
• Six months of experience in a customer-facing role
• Six months of experience delegating tasks to others or coordinating two+ employees

Responsibilities

• Direct and coach shift team to deliver quality beverages and food
• Ensure customer satisfaction through effective communication and service
• Manage cash handling and store safety procedures
• Coordinate tasks and assignments for team members during shifts
• Uphold Starbucks standards and policies across operations

Skills

Direct the work of others

Customer focus

Effective communication

Teamwork

Adaptability

Job description

Starbucks Corp. in Springfield, VA seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach team members, uphold quality beverages and food, manage cash handling, and maintain store safety.

As a partner, you gain access to comprehensive benefits, development opportunities, and a path to career growth within a global coffeehouse brand.