Coffee Shop Shift Supervisor — Growth & Service Leader

The Coffee Bean and Tea Leaf Lake Mead; Las Vegas (NV); On-site; USD 19,000 - 22,000; Part time

Job summary

The Coffee Bean and Tea Leaf Lake Mead in Las Vegas, NV is seeking a part-time Shift Supervisor to oversee Team Members and maintain service and product quality. You will enforce store procedures in the absence of the Store Manager and represent the brand professionally.

The ideal candidate has at least one year of retail experience, strong verbal and written communications, and the ability to work nights, weekends, and holidays.

Qualifications

• Excellent Verbal and written skills.
• Well organized and detail oriented.
• Register and cash handling experience.
• Minimum high school diploma or equivalent.
• Work overtime, as needed, to perform duties and responsibilities.
• Work nights, weekends and holidays.
• Minimum one-year retail experience.
• Supervisory position in a specialty store or food establishment preferred.

Responsibilities

• Assist in supervising a profitable store and creating sales volume growth.
• Assist Store Manager and Assistant Manager in planning and executing all sales promotions effectively and efficiently
• Responds pro-actively to prevent and resolve customer service situations
• Answer email and telephone call in a courteous and friendly manner including but not limited to giving store greeting, directions to store location, receiving and filling customer orders
• Responsible for ordering coffee, bakes goods and supplies when needed
• Maintain efficient, friendly service standards
• Assist in supervising a profitable store and creating sales volume growth
• Assist Store Manager and Assistant Manager in planning and executing promotions
• Respond pro-actively to customer service situations
• Answer emails and calls courteously with directions and order handling
• Maintain clean, friendly service standards

Skills

Verbal and written skills

Register and cash handling experience

Well organized and detail oriented

Work overtime

Night/weekend/holiday availability

Education

High School Diploma or GED

Minimum 1-year retail experience

Supervisory position in a specialty store or food establishment preferred

Job description

The Coffee Bean and Tea Leaf Lake Mead in Las Vegas, NV is seeking a part-time Shift Supervisor to oversee Team Members and maintain service and product quality. You will enforce store procedures in the absence of the Store Manager and represent the brand professionally.

The ideal candidate has at least one year of retail experience, strong verbal and written communications, and the ability to work nights, weekends, and holidays.