Coffee Shop Shift Leader & Team Coach

Starbucks Corp.; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Vacation time

401(k) retirement plan

Tuition coverage (Starbucks College)

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor in Orlando to lead a team in delivering high-quality beverages and food with care and speed. You will coach partners, ensure safety and store standards, and create a welcoming space for the community.

Applicants should have at least six months of customer-facing experience, strong communication, and the ability to delegate tasks. Flexible hours, including weekends and holidays, are required.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct and delegate tasks to others.
• Strong communication and teamwork abilities.
• Knowledge of the retail environment and store policies.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Direct the work of others and coach the preparation of beverages and foods to standard recipes or customer modifications.
• Ensure quality beverages and food products, cash handling, and store safety and security.
• Lead a shift with craft and heart to brighten customers' days.
• Maintain regular attendance and punctuality; adapt to flexible hours.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Retail environment knowledge

Food/beverage preparation

Delegating tasks

Job description

Starbucks Coffee Company is seeking a shift supervisor in Orlando to lead a team in delivering high-quality beverages and food with care and speed. You will coach partners, ensure safety and store standards, and create a welcoming space for the community.

Applicants should have at least six months of customer-facing experience, strong communication, and the ability to delegate tasks. Flexible hours, including weekends and holidays, are required.