Coffee Shop Shift Lead - Craft, Connect & Grow

Starbucks Corp.; Santa Clara (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Tuition Coverage

401(k) Matching

Paid Time Off

Job summary

Starbucks Coffee Company in Santa Clara, California, is seeking a shift supervisor to lead a busy store with craft and heart. You will oversee daily operations, coach partners, ensure quality beverages and food, and maintain a welcoming environment for customers.

This role requires flexible hours, strong teamwork, and outstanding customer service in a fast-paced retail setting. Starbucks highlights growth opportunities and a comprehensive benefits package for partners.

Qualifications

• Six months of experience interacting with customers.
• Prepare and coach food/beverages to standard or customized recipes.
• At least six months of experience delegating tasks to others.
• Maintain attendance, punctuality and store policies.

Responsibilities

• Direct the work of team members and coordinate tasks.
• Lead with craft and heart to keep a welcoming space.
• Ensure quality beverages/food, cash handling and safety.
• Provide strong customer service and effective communication.

Skills

Customer service

Team leadership

Communication

Retail environment

Flexible scheduling

Food & beverage prep

Education

High school diploma or equivalent

Tools

POS systems

Job description

Starbucks Coffee Company in Santa Clara, California, is seeking a shift supervisor to lead a busy store with craft and heart. You will oversee daily operations, coach partners, ensure quality beverages and food, and maintain a welcoming environment for customers.

This role requires flexible hours, strong teamwork, and outstanding customer service in a fast-paced retail setting. Starbucks highlights growth opportunities and a comprehensive benefits package for partners.