Coffee Shop Barista - Firelake Discount Foods

Grandresortok; Shawnee (OK); On-site; USD 17,000 - 23,000; Full time

Job summary

FireLake Discount Foods is seeking a Coffee Shop Barista in Shawnee, OK. The role emphasizes delivering exceptional customer service, maintaining product freshness, and supporting the coffee shop area with merchandising and pricing. You will follow company policies and collaborate with the store team to ensure smooth operations.

The position is non-exempt with an hourly pay range of $12.00–$17.00, and the work includes varied hours to meet business needs.

Qualifications

• Customer service orientation
• Product knowledge
• Loss prevention awareness
• Merchandising and pricing basics
• Communication with customers

Responsibilities

• Ensure outstanding customer service and create a friendly environment.
• Maintain high quality and freshness of Coffee Shop products.
• Keep updated on product knowledge, promotions, and advertisements.
• Assist in processing and replenishing merchandise and monitor coffee shop area.
• Adhere to all company policies, pricing and loss prevention practices.
• Perform other duties as assigned by supervisor or store management.

Job description

Description

JOB TITLE: Coffee Shop Barista

ORGANIZATIONAL UNIT: FireLake Discount Foods

SUPERVISOR: Deli Manager/Store Management Team

FLSA: Non-exempt

SALARY: $12.00-$17.00 Per Hour

JOB SUMMARY:

A Coffee Shop Barista is responsible for maintaining customer service as per company standard, quality of product, generating sales, housekeeping, merchandising, signing, pricing, and loss prevention in adherence to all company policy/store standards.

ESSENTIAL FUNCTIONS:

1. Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.

2. Ensure Coffee Shop product is of highest quality and freshness.

3. Maintain an awareness of all product knowledge information, merchandising promotions, test merchandise, and advertisements.

4. Assist in processing and replenishing merchandise; participate in receiving and monitoring coffee shop area. This includes proper preparation, packaging and temperature control.

5. Adhere to all company policies, procedures, and practices including signing, pricing, and loss prevention policies.

6. Any other duties assigned by supervisor/store director.

ADDITIONAL RESPONSIBILITIES:

1. Perform other duties and projects as required by management.

PHYSICAL REQUIREMENTS:

1. Ability to communicate with associates and customers.

2. Ability to read, count, and write to accurately complete all documentation.

3. Ability to freely access all areas of the store including sales floor, stock area, and register area.

4. Ability to operate and use all equipment necessary to run department.

5. Ability to climb ladders.

6. Ability to move or transfer merchandise throughout the store generally weighing 0-50 pounds.

7. Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing and visual activity.

8. Ability to work varied hours/days as business dictates.

Note

The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.