Coffee Shop Attendant

crestline-external; Atlanta (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Crestline External's Coffee Shop Attendant in Atlanta is a full-time daytime role (6am–2pm) focused on preparing and serving coffee, teas, and other beverages, greeting guests, and ensuring 100% satisfaction.

You will handle food and beverage prep, operate the POS, maintain cleanliness, follow safety and sanitation guidelines, restock supplies, and respond to guest requests and complaints.

Qualifications

• Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses: Food Handlers Certification (If applicable).

Responsibilities

• Provide personalized service to all guests and greet them promptly.
• Prepare coffee, teas and other beverages; set out items for service.
• Operate POS system and handle cash transactions according to standards.
• Maintain cleanliness and safety in the coffee shop and service area.
• Restock food and beverage supplies; report maintenance problems.
• Listen and respond to guests' requests and address complaints.
• Follow safety protocols and sanitation requirements at all times.

Skills

Guest service

Safety compliance

Adaptability

Guest relations

Communication

Tools

POS system

Job description

Full time position 6am- 2pm

The Coffee Shop Attendant is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.

Potential Career Paths:

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities:

• Providing personalized service to all guests.
• Understands and abides by all safety protocols.
• Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• Performs other duties as assigned.
• Maintains positive guest relations at all times.
• Prepare food and beverages such as fresh fruit, coffee, and juices.
• Ability to utilize equipment used for drink and food making as necessary.
• Maintains knowledge of standard recipes (latte, cappuccino, macchiato, specialty drinks).
• Utilizing POS according to standards as necessary.
• Set out and arrange cold food such as rolls, muffins, and cereal for purchase.
• Set up and maintain the coffee shop service area and keep it clean and well presented.
• Maintains safety and sanitation requirements and storage procedures.
• Complete daily inventory of food, beverages, and supplies needed for each day.
• Order and/or purchase all necessary supplies.
• Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager.
• Monitor and maintain the quality of all food and beverages and cleanliness of service lines.
• Restock food products and supplies as needed.
• Clear and clean tables as they are vacated throughout the shift.
• Remove trash and clean up spills immediately.
• Return unused food supplies to designated areas and store.
• Complete opening and closing side duties as assigned.
• Listen and respond to guests’ requests and complaints.
• Provide guests with information about local area, including giving directions.
• Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.

Requirements:

• Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses: Food Handlers Certification (If applicable).