Coffee Shop Associate- PT

WM B REILY & COMPANY INC; Malden (MA); On-site; USD 25,000 - 28,000; Part time

Job summary

WM B REILY & COMPANY INC. is seeking a Coffee Shop Associate to run the front-of-house café in Malden, MA on weekday mornings. You will brew and serve coffee, manage orders, and ensure a positive guest experience for employees and customers.

The role requires a reliable, punctual team member with basic computer skills and English proficiency. Training for MA Food Handler/Allergen may be required; lifting up to 30 lbs and flexible hours are part of the job."

Qualifications

• :Current MA Food Handler and Allergen certification, or the ability to complete the training.
• :
• Reliable, punctual, and detail‑oriented in a fast-paced team environment.
• Clear spoken and written English (Spanish is a plus).
• Able to lift up to 30 lbs and stand during shift.
• Flexibility to adjust hours as needed.

Responsibilities

• Assist with open/close procedures, brew and serve coffee, stock displays, take orders, and ring up sales.
• Provide friendly, efficient service to every guest.
• Clean and check equipment on a daily/weekly/monthly schedule and report issues promptly.
• Track inventory and order supplies to keep café stocked.
• Collaborate with team and supervisor to refresh offerings based on trends.
• Follow safety, food safety and GMPs, including emergency plan; report injuries immediately.
• Cross-train to assist with back-of-house e-commerce fulfillment as needed.

Skills

Customer service

Punctuality

Attention to detail

Team player

English proficiency

Basic computer skills

Stamina for lifting

Education

MA Food Handler & Allergen cert

Tools

POS systems

Job description

Job Details: Job Location: Malden Plant - Malden, MA 02148, Coffee Shop Associate (Part-Time)

Location: Malden, MA (onsite)

Schedule: Monday-Friday, 6:00 AM - 11:30 AM

Pay: $18.50 - $20.00 per hour

About the Role

Are you dependable, customer-focused, and happy working with people? As our Coffee Shop Associate, you'll be the face of New England Coffee, running our front‑of‑house café and bringing our quality coffee experience to customers and employees every weekday morning.

What You'll Do

• Assist with open \ close procedures, brew and serve coffee, stock food displays, take phone orders, and ring up sales accurately.
• Give every guest friendly, efficient service.
• Clean and check brewing and serving equipment on a daily, weekly, and monthly schedule, and report any issues to the service team promptly.
• Track inventory and order supplies so the café stays fully stocked.
• Work with fellow associates and the fulfillment supervisor to refresh the café's offerings based on trends and new products.
• Follow all safety, food safety, and Good Manufacturing Practices (GMPs), including the emergency action plan, and report injuries or unsafe conditions right away.
• Cross-train to help with back‑of‑house e‑commerce fulfillment as needed, and take on other duties as assigned.

Qualifications: Requirements:

• Current MA Food Handler and Allergen certification, or the ability to complete the training.
• Reliable, punctual, and detail‑oriented, and comfortable in a fast‑paced team environment.
• Basic computer skills.
• Clear spoken and written English (Spanish is a plus).
• Able to lift up to 30 lbs. and to stand, reach, climb, and bend during a shift.
• Flexibility to adjust hours when business needs require.

Nice to Have

• Customer‑facing experience in a coffee shop, bakery, restaurant, or retail setting.
• Experience with cash handling, point‑of‑sale systems, and coffee preparation.
• Strong organizational skills and a quality‑focused mindset.
• Recent culinary or hospitality trade school graduates are strongly encouraged to apply.