Coffee Equipment Technician — Fix the Machines Behind the Perfect Cup

CCR Beverage Solutions; Auburn (WA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Company vehicle upon training completion

Job summary

CCR Beverage Solutions is looking for a Coffee Equipment Technician to provide technical service for commercial coffee accounts. You will handle repairs, perform diagnostics, and ensure machines are working correctly. Key responsibilities include managing service tickets and effectively communicating findings to customers.

The ideal candidate has hands-on technical experience, a valid driver’s license, and the ability to lift 75 lbs. We offer competitive pay, benefits including medical and 401(k), and a company vehicle post-training.

Qualifications

• Experience changing outlets, replacing fixtures, or completing home repair projects.
• Valid driver's license with a clean record.
• Reliable smartphone for managing service tickets.

Responsibilities

• Handle two to three service calls a day at commercial coffee accounts.
• Use a multimeter for voltage, resistance, capacitance readings.
• Read electrical and hydraulic diagrams for troubleshooting.

Skills

Hands-on experience with electrical work

Effective communication

Ability to lift 75 lbs

Experience with multimeters

Job description

Coffee Equipment Technician — Fix the Machines Behind the Perfect Cup

You're the person who fixes things before being asked.

You've swapped out an outlet, replaced a faucet, or taken something apart just to understand how it works. When you hit a wall, your first move is to find information — a wiring diagram, a manual, a YouTube video — not to wait for someone to hand you the answer. You enjoy coffee and communicate clearly, in writing and in person.

About this position

You'll handle two to three service calls per day at commercial coffee accounts. Here's what you'll actually be doing:

• Using a multimeter to take voltage, resistance, capacitance, and continuity readings
• Reading electrical and hydraulic diagrams to trace faults to their source
• Identifying outlet types and plumbing thread sizes, and building adapters when needed
• Disassembling and reassembling components with care and attention to detail
• Referencing parts diagrams and machine documentation for part numbers
• Writing accurate, professional service notes — complete sentences, correct spelling, no slang
• Managing tickets and time through ServiceTitan, the digital dispatch platform
• Explaining findings clearly to customers in plain language
• Tasting coffee regularly to confirm a machine is dialed in after a repair

Some hands‑on experience is expected

Changing outlets, replacing fixtures, completing home repair projects, or similar work. You don't need a formal background, but you shouldn't be picking up a multimeter for the first time on your first call. You'll also need a valid driver's license with a clean record, the ability to lift 75 lbs, a reliable smartphone, and a secure address for parts deliveries via FedEx and UPS.

What makes us different

We've built a support structure so you can focus on diagnosing and fixing. A dedicated team handles dispatch, scheduling and back‑office support including estimates and invoicing for large and enterprise accounts. Inventory is tracked digitally and reordered automatically — though you'll assist with parts receiving and inventory counts. You'll also need basic confidence with vehicle upkeep, such as handling a flat tire or dropping the vehicle off for scheduled maintenance. Once training is complete, you'll receive a company vehicle and start your day from home — no office required.

What success looks like

• 30 days: accurate diagnoses; speed is not the focus yet, getting it right is.
• 60 days: running calls solo with minimal errors—self‑sufficient.
• 90 days: averaging two hours or less on site—capable and efficient.

What we offer

• $23–$27 per hour based on experience and certifications
• Expected hours: 30–60 per week
• Medical, dental, and vision—eligible within 90 days
• 401(k) with company match and paid time off
• Company vehicle upon completion of training
• Career growth in a skilled, in‑demand trade
• Military friendly and equal opportunity employer