Coffee - Clerk

Bristol Farms; Newport Beach (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid weekly salary

Values-based culture

Training program

Growth opportunities

Medical/dental/vision benefits

401K

Scholarships for employees

Employee discount (20%)

Shoes for Crews credit

Job summary

Bristol Farms is seeking a Coffee Clerk to join the Coffee Department in our Newport Beach market. You will provide exceptional customer service while preparing coffee beverages and handling orders in a fast-paced environment.

As a Coffee Clerk, you will learn Bristol Farms' recipes, assist customers with product questions, and maintain accurate POS transactions. A High School diploma or GED is required, with a focus on hospitality and teamwork.

Qualifications

• High School diploma or GED required.
• Customer service excellence emphasized beyond greeting guests.

Responsibilities

• Greet and assist customers in a fast-paced environment.
• Take orders and ring up purchases on a cash register.
• Fill coffee bean orders and prepare beverages per Bristol Farms’ recipes.
• Answer questions about location, price and product use.
• Maintain accurate recording of customer transactions per cash register procedures.
• Learn merchandise in the Coffee Department to educate customers.

Skills

Customer service

Education

High School diploma or GED

Job description

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Coffee Clerk

Department: Coffee

Reports To: Coffee Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

The Coffee Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Listens to customer needs and obtains the products as requested
• Fills coffee bean orders
• Makes coffee and tea drinks following Bristol Farms' instructions and recipes
• Answers customer questions concerning location, price, and use of merchandise
• Answers the phone and takes orders as necessary
• Operates a cash register following established policies and procedures
• Responsible for the accurate recording of customer transactions, including the acceptance of payment by Bristol Farms’ cash register procedures
• Must become knowledgeable of merchandise sold in the Coffee Department to educate customers on the preparation and use of merchandise

Customer Service Skills

Coffee Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Coffee Clerks are expected to have a positive “can-do” attitude; to treat others with respect; and to easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED).

Physical Demands

While performing the duties of this job, the Coffee Clerk is required to stand for a long period; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The Coffee Clerk frequently is required to reach with hands and arms. The Coffee Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Coffee Clerk must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Why You’ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment