Coffee Barista

MADRES BRUNCH WHITTIER INC; Whittier (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

MADRES BRUNCH WHITTIER INC in Whittier, CA is seeking an energetic Barista to greet customers, take orders, and craft a range of beverages while also preparing cafe foods. You will handle payments, keep the cafe clean, and help ensure food safety and equipment maintenance in a fast-paced setting.

Role involves inventory awareness, guest engagement, and contributing to menu refinement to enhance customer satisfaction and overall cafe performance.

Qualifications

• Greet customers and take food and drink orders.

Responsibilities

• Greet customers warmly, take orders, and prepare beverages including drip coffee, espresso drinks, and teas.
• Prepare and serve cafe food items such as sandwiches, pastries, and baked goods.
• Answer inquiries about menu options and ingredients; promote items to boost sales.
• Process payments accurately (cash and card).
• Maintain cleanliness and organization of work areas and seating areas.
• Monitor and maintain espresso machines and other equipment; report issues.
• Ensure health and safety standards are followed; assist with inventory management.

Job description

Barista Responsibilities

• Greet customers warmly and take food and drink orders.
• Prepare and serve a variety of beverages, including drip coffee, espresso-based drinks, and specialty teas.
• Prepare and serve food items such as sandwiches, pastries, and baked goods.
• Answer customer inquiries regarding menu options and ingredients.
• Promote and recommend menu items to enhance customer experience.
• Process customer payments accurately, including cash and credit transactions.
• Track and manage inventory for cafe supplies, including coffee beans, milk, and disposable items.
• Maintain and clean espresso machines, grinders, and other coffee equipment; troubleshoot and schedule repairs as needed.
• Ensure cleanliness of work environment and cafe seating area.
• Ensure cleanliness and organization of the work environment and cafe seating area.
• Address and resolve customer concerns or complaints promptly.
• Evaluate and suggest improvements to processes for better efficiency and service quality.
• Attract new customers and contribute to menu refinement and development.
• Provide detailed attention to customer orders, including preferences for coffee blends and additives.
• Monitor the operation of brewing equipment and report maintenance needs.
• Comply with health and safety regulations to ensure a safe environment.
• Communicate customer feedback to management and suggest new menu items.
• Stay informed about all menu items, ingredients, and preparation methods.
• Customer Interaction: Greet and engage with customers as they enter, ensuring a friendly and inviting environment. Build rapport with both new and regular patrons.
• Menu Education: Educate customers about our menu items, including ingredients and preparation methods. Answer any questions they may have to help them make informed choices.
• Order Taking: Accurately take customer orders, paying close attention to details such as preferences for coffee blends, dairy options, and sugar ratios. Ensure all dietary restrictions, such as allergies, are noted.
• Beverage Preparation: Follow established recipes to prepare a variety of hot and cold beverages, including specialty coffees and teas. Ensure consistency and quality in every drink served.
• Food Service: Serve a selection of cafe food items, including pastries, sandwiches, and baked goods, ensuring they are presented attractively.
• Payment Processing: Efficiently receive and process payments through cash, debit, and credit transactions, ensuring accuracy in all financial dealings.
• Cleanliness and Organization: Maintain a clean and organized work area, including the bar and food preparation spaces. Regularly check and restock clean mugs, plates, and other necessary items.
• Equipment Maintenance: Monitor the operation of espresso and brewing equipment, promptly reporting any maintenance or repair needs to ensure optimal functionality.
• Health and Safety Compliance: Adhere to all health and safety regulations, ensuring a safe environment for both customers and staff.
• Feedback Communication: Gather and communicate customer feedback to management, providing insights on new menu items and customer preferences to enhance the overall experience.
• Inventory Management: Assist in tracking food and supply inventory, helping with restocking as necessary to ensure that all items are readily available for service.
• Continuous Learning: Stay informed about all menu items, ingredients, and preparation methods, including any new or specialty items, to provide knowledgeable service to customers.

By fulfilling these responsibilities, you contribute to a positive customer experience and the overall success of our cafe.