Coffee Attendant, Park Avenue - Waldorf Astoria Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Coffee Attendant to join their Food and Beverage Team. This role offers a unique opportunity to work in a luxurious environment surrounded by the Walt Disney Resort. The ideal candidate will be passionate about delivering exceptional guest experiences, demonstrating integrity, and working collaboratively within a team. If you thrive in a fast-paced setting and enjoy providing top-notch service, this position is perfect for you. Join a company that values leadership, teamwork, and a commitment to quality, and be part of a team dedicated to creating memorable moments for guests.

Qualifications

• Passionate about delivering exceptional guest experiences.
• Strong communication and teamwork skills are essential.

Responsibilities

• Greet and serve guests in a friendly and professional manner.
• Upsell items to enhance profitability and ensure guest satisfaction.
• Perform general cleaning tasks to adhere to health standards.

Skills

Customer Service

Communication

Teamwork

Adaptability

Tools

Computerized Ordering System

Job description

Waldorf Astoria Orlando is looking for a Coffee Attendant to join the Food and Beverage Team!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

Classification: Full Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $12.50 and is based on applicable and specialized experience and location.

What will I be doing?

1. Greeting, preparing, serving, and taking guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction.
2. Upsell additional items to enhance profitability.
3. Enter orders into a computerized system and settle check(s) upon completion of order.
4. Perform general cleaning tasks to adhere to health and safety standards.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the