CoE Program & Content Intern - Summer 2027

veeamsoftware; United States; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid holidays

Tech stipend

Volunteer time

Development program

Job summary

Veeam Software is seeking a Center of Expertise Program & Content Intern to support CoE initiatives across internal engagement, external collateral, and knowledge governance. You will gain hands-on experience in program management, content strategy, and analytics within a cybersecurity software environment.

The role emphasizes solving ambiguous business problems, producing polished deliverables, and communicating recommendations to help teams work smarter.

Qualifications

• Rising junior or senior pursuing a bachelor's degree in Business, Information Management Systems, Operations, or related field.
• Curious, structured thinker who can turn ambiguity into clear plans, workflows, content, and insights.
• Comfortable working with data, spreadsheets, dashboards, documentation, and cross-functional stakeholders.
• Strong writer with ability to adapt tone across internal playbooks, external collateral, and executive summaries.
• Interested in customer success, software, content strategy, communications, operations, AI-enabled workflows, or process improvement.
• Able to communicate findings clearly through concise summaries, visuals, and recommendations.
• Excellent written, verbal and communication skills
• Willingness to learn about technology
• Proficient with Microsoft Office applications.
• Comfortable with MS-Excel with a passion for data analysis and storytelling.
• Curiosity for AI tooling with experience building agentic workflows
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter

Responsibilities

• Support program management, content strategy, knowledge governance, and webinar support.
• Contribute to projects that help customer-facing teams operate more consistently and communicate CoE value.
• Assist with documentation, analytics, and enablement resources across three program areas.
• Adapt to intern strengths and align with business priorities to deliver usable outputs.

Skills

Strong writing

Data analysis

Communication

MS Excel

Cross-functional collaboration

Independent work

Education

Bachelor's degree in Business / Information Management Systems / Operations or related field

Tools

Microsoft Office

Excel

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.

About Out Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.

The program takes place from June - August 2027 (10-week program).

Your Role

We are seeking a highly motivated Center of Expertise (CoE) Program & Content Intern to support strategic initiatives spanning three active program areas: internal engagement models and playbooks, external-facing communications and enablement collateral, and Knowledge Hub content governance (including the webinar program). This internship provides hands-on exposure to program management, content strategy, knowledge management, communications, analytics, and AI-enabled productivity in a fast-growing cybersecurity software company.

The intern will contribute to projects that help customer-facing teams operate more consistently, communicate CoE value internally and externally, and access reusable resources that improve customer outcomes. The specific project mix will be scoped to the intern's strengths and current business priorities, drawing from any of the three program areas below rather than a single fixed workstream.

As a Center of Expertise (CoE) Program & Content Intern, you will help the Customer Experience Center of Expertise scale expertise, strengthen internal and external communications, and build reusable enablement resources. You will work on high-impact projects spanning program documentation, content strategy, communications, webinar support, and analytics. This role is ideal for a student who enjoys solving ambiguous business problems, producing polished written deliverables, analyzing data, and communicating recommendations that help teams work smarter.

Requirements

• Rising Junior or Senior pursuing a Bachelor's degree in Business, Information Management Systems, Operations, or a related field at an accredited college or university
• Curious, structured thinker who enjoys turning ambiguity into clear plans, workflows, content, and insights.
• Comfortable working with data, spreadsheets, dashboards, documentation, and cross-functional stakeholders.
• Strong writer, able to adapt tone across internal playbooks, external-facing collateral, and executive summaries.
• Interested in customer success, software, content strategy, communications, operations, AI-enabled workflows, or process improvement.
• Able to communicate findings clearly through concise summaries, visuals, and recommendations.
• Excellent written, verbal and communication skills
• Willingness to learn about technology
• Proficient with Microsoft Office applications.
• Comfortable with MS-Excel with a passion for data analysis and storytelling.
• Curiosity for AI tooling with experience building agentic workflows
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter

Benefits

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We're committed to providing a supportive and rewarding internship experience.

The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate's expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Intern Pay Range

$20 - $25 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information