CODE ENFORCEMENT - Permit Technician

Horry County, (SC); Conway (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Horry County is seeking an administrative clerk to support Code Enforcement operations. Under supervision, you will assist management and the public with permitting questions, process applications, compute fees, and maintain the building permit system.

Strong organizational skills and computer literacy are essential. You will serve as initial contact for customers, provide zoning and permit information, review documents, and help ensure timely processing of building, planning, and engineering

Qualifications

• Associate degree or equivalent with one year of office experience.
• Proficiency with common office software and data entry.
• Ability to review basic zoning/building documents is preferred.

Responsibilities

• Answer inquiries and provide permitting assistance to the public.
• Process and review building, planning, and engineering permit applications.
• Compute fees and issue permits; maintain the permit system.
• Assist with documentation, schedules, and routine reports.
• Serve as initial contact with customers in person and by phone.
• Support compliance with codes, ordinances, and policies.

Skills

Customer service

Multitasking

Computer literacy

Office software

Education

Associate degree in secretarial science or related field

Tools

Permit management software

Job description

Under general supervision of the Supervisor and Deputy Director, performs services, administrative, and clerical support for Code Enforcement operations. Provides assistance to management and co-workers. Receives inquiries and provides permitting assistance to the general public. Receives, reviews, prepares and/or submits a variety of documents such as department records, logs, inventory lists, routine reports, official documents, schedules, civil papers, etc.

• Functions as initial contact with customers both in person and by phone. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person. Provides information to customer such as zoning of property on GIS, permitted objects on a certain property, submittal requirements, building codes, permit regulations, etc.
• Reviews documents, enters required information into computer, determines type of permit applicable to request, number of days for processing and others needing involvement in process.
• Coordinates application processing with appropriate staff for completion monitors for processing within the timeline given to customer.
• Prepares applications for corrections or issuance, computes and collects fees, completes paperwork to issue permits, conducts research, and answers basic building and zoning code questions.
• Reviews and processes building, planning, and engineering permit applications with applicable documents to ensure within compliance with regulations.
• Performs elementary plan check of plans, encroachments, setbacks, decks, fences, spas, etc. for completeness and conformance to codes, ordinances, or policies.
• Reviews and issues routine less complicated building, planning, engineering permits including but not limited to: spas, swimming pools, HVAC equipment, bath and kitchen renovations, re-roofing, etc.
• Enters information and maintains the County’s automated building permit system; including but not limited to inputting new streets and addresses in the building permit land management system.
• Calculates various building valuations, performs simple mathematical calculations.
• Issues permits and calculates fees according to specified fee and plan check schedules.
• Assists co-workers in any areas necessary.
• Performs other related duties as required.

• Must be computer literate and have extensive experience with office software packages.
• Must be able to multitask.

Requires an Associate’s Degree in Secretarial Science, Administrative Management or related field supplemented by one year of general office/clerical office experience, or any equivalent combination of training and experience which provides the required skills, knowledge and ability.