Cocktail Servers| Part-Time|Dreamville

Oak View Group; Raleigh (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Cocktail Server to provide exceptional beverage service in a vibrant environment. In this role, you will be responsible for taking orders, serving drinks, and ensuring customer satisfaction while adhering to alcohol service regulations. The ideal candidate will have a passion for hospitality and a knack for communication, thriving in a fast-paced setting. Join a diverse team committed to excellence and innovation in the live event industry, where your contributions will make a significant impact. If you are ready to enhance your career in a dynamic atmosphere, this opportunity is perfect for you.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Previous experience in a similar role preferred.
• Must be at least 18 or 21 years old depending on state regulations.

Responsibilities

• Greet guests and take beverage orders accurately.
• Monitor guests for responsible alcohol consumption.
• Maintain cleanliness and organize work areas.

Skills

Customer Service

Communication Skills

Knowledge of Alcoholic Beverages

Ability to Work in Fast-Paced Environment

Education

High School Diploma or Equivalent

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Cocktail Server is responsible for providing fast, friendly, and efficient beverage service to guests. They take orders, serve drinks, and ensure a high level of customer satisfaction while maintaining cleanliness and compliance with alcohol service regulations.

This role pays an hourly wage of $30.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

Responsibilities

• Greet guests in a friendly and professional manner.
• Take and deliver beverage orders accurately and efficiently.
• Upsell and suggest beverages to maximize sales.
• Monitor guests for responsible alcohol consumption and follow service guidelines.
• Maintain a clean and organized work area, including tables and service stations.
• Process payments and handle cash or card transactions accurately.
• Communicate with bartenders and other staff to ensure timely service.
• Address customer inquiries and resolve complaints promptly.
• Follow all health, safety, and alcohol service regulations.

Qualifications

• Previous experience in a similar role preferred.
• Strong customer service and communication skills.
• Knowledge of alcoholic beverages, cocktails, and drink-pairing recommendations.
• Ability to work in a fast-paced environment and handle multiple orders.
• Must be at least 18 or 21 years old (depending on state regulations).
• TIPS or other responsible beverage service certification preferred.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.