Cocktail Server Smartender - Bellagio

MGM Resorts International; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail

Free meals in employee dining room

Free parking

Health & Income Protection benefits

Professional development and volunteer

Job summary

MGM Resorts International in Las Vegas is seeking a Cocktail Server Smartender at Bellagio to create WOW memories for guests with a welcoming smile and attentive service.

You will take beverage orders, prepare drinks, operate Smartender and POS systems, restock, and keep work areas clean while following health and safety standards. Shifts include weekends and holidays.

Qualifications

• High School Diploma or GED is required.
• 6+ Months of Prior Relevant Experience (Cocktail and/or food server in a similar environment) preferred.
• Work varied shifts, to include weekends and holidays.

Responsibilities

• Take guest beverage orders and serve all items efficiently and accurately. Place drink orders, garnish beverages, and serve cocktails, beer, wine, nonalcoholic selections, specialty coffees, and Smartender beverages with appropriate garnishes.
• Maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic offerings, and hotel services, features, local attractions, and activities.
• Respond to guest inquiries with accuracy and resolve guest complaints within scope of authority or escalates when necessary. Notify leadership and Security of unusual events, guest incidents, missing items, or potential safety concerns.
• Open bottles and pour beverages directly from the bottle, including beer, wine, water, champagne, Baileys, juices, Bloody Mary mix and similar beverages, including premium selections.
• Prepare mixed beverages using shakers, strainers, muddlers, and appropriate tools.
• Prepare beverages using Tabasco, Grenadine, Lime Juice, Sweet and Sour Mix, Bitters, Worcestershire, Salt and Pepper, Celery Salt, and similar ingredients. Pour Red Bull and Ginger Beer accurately and consistently
• Operate Smartender machines to prepare alcoholic and nonalcoholic beverages. Float alcohol on beverages dispensed from the Smartender system when required
• Use coffee and espresso machines to create quality drinks including espresso beverages and specialty coffees
• Operate the POS system to enter orders, process payments, adjust checks, and close transactions
• Perform opening and closing duties based on shift assignment including folding or stacking cocktail napkins, stocking swizzle sticks, straws, matches, and lining cocktail trays
• Restock glassware and supplies and maintain the cleanliness and condition of service areas while correcting any deficiencies immediately, and comply with SNHD Health Code Standards and Regulations
• Maintain work areas in compliance with brand and regulatory standards

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cocktail Server Smartender at Bellagio, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING RATE:

$15.1456 per hour + tips

THE DAY-TO-DAY:

• Take guest beverage orders and serve all items efficiently and accurately. Place drink orders, garnish beverages, and serve cocktails, beer, wine, nonalcoholic selections, specialty coffees, and Smartender beverages with appropriate garnishes
• Maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic offerings, and hotel services, features, local attractions, and activities
• Respond to guest inquiries with accuracy and resolve guest complaints within scope of authority or escalates when necessary. Notify leadership and Security of unusual events, guest incidents, missing items, or potential safety concerns
• Open bottles and pour beverages directly from the bottle, including beer, wine, water, champagne, Baileys, juices, Bloody Mary mix and similar beverages, including premium selections.
• Prepare mixed beverages using shakers, strainers, muddlers, and appropriate tools.
• Prepare beverages using Tabasco, Grenadine, Lime Juice, Sweet and Sour Mix, Bitters, Worcestershire, Salt and Pepper, Celery Salt, and similar ingredients. Pour Red Bull and Ginger Beer accurately and consistently
• Operate Smartender machines to prepare alcoholic and nonalcoholic beverages. Float alcohol on beverages dispensed from the Smartender system when required
• Use coffee and espresso machines to create quality drinks including espresso beverages and specialty coffees
• Operate the POS system to enter orders, process payments, adjust checks, and close transactions
• Perform opening and closing duties based on shift assignment including folding or stacking cocktail napkins, stocking swizzle sticks, straws, matches, and lining cocktail trays
• Restock glassware and supplies and maintain the cleanliness and condition of service areas while correcting any deficiencies immediately, and comply with SNHD Health Code Standards and Regulations
• Maintain work areas in compliance with brand and regulatory standards

THE IDEAL CANDIDATE:

• High School Diploma or GED
• 6+ Months of Prior Relevant Experience (Experience as a cocktail and/or food server in a similar environment) preferred
• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community