Cocktail Server - Part-Time - Music Hall

Live Nation; Las Vegas (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Live Nation Entertainment's House of Blues Las Vegas is seeking a friendly Cocktail Server to deliver food and beverages in a fast-paced nightclub setting. You will greet guests, take orders, and upsell drinks while maintaining the venue's safety and service standards.

The role requires knowledge of cocktail tray service, basic food service, responsible alcohol service, and familiarity with POS systems. A minimum of 3 years in guest-facing roles and flexibility to work late hours are expected.

Qualifications

• Food handler certification and responsible alcohol training required.
• Ability to work late hours and maintain a flexible schedule.
• Experience with cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, and POS systems.
• At least 3 years of customer-facing work experience.
• Ability to deal with intoxicated guests safely.

Responsibilities

• Anticipate and respond to guests' needs.
• Suggestively sell beverages and menu items; take orders.
• Answer guest questions, make recommendations, up-sell liquors.
• Communicate drink orders to bar through POS system.
• Deliver drinks and navigate crowds.
• Maintain clean tables and area; lift up to 25 lbs.
• Ensure safety and sanitation standards; follow policies.
• Request ID from guests who appear under 30.
• Follow alcohol service rules and escalate to management as needed.
• Handle payments (cash/credit) per policy.
• Assist other staff as needed.
• Occasionally work special events scheduled at the venue.

Skills

Food Handler Cert

Alcohol Training

Late hours

Flexible schedule

Cocktail tray service

Basic food service

POS systems

Customer service

Garnishes knowledge

ID checks

Tools

POS systems

Job description

Job Summary:

Title: Cocktail Server - Music Hall

Location: House of Blues Las Vegas, NV

Who are we?

Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 465 million tickets sold and more than 12,500 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 25,500 shows annually for nearly 3,300 artists in 37 countries. Artist Nation Management is one of the world's leading artist management companies, representing more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands enabling advertisers to tap into the over 63 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information, visit www.livenationentertainment.com .

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

Serve food and beverages to guests in a nightclub environment with a cheerful attitude.

Responsibilities:

• Anticipate and respond to guests' needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain House of Blues safety and sanitation standards
• Follow housekeeping standards per HOB policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
• Ensure that comp and void checks are processed according to HOB policy
• Assist other servers and staff as needed
• Required to occasionally work Special Events that are scheduled throughout the venue

Qualifications:

Required:

• Food Handler Certification & Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to work late hours
• Flexible schedule
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
• 3 years work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to deal with intoxicated guests in a positive and safety minded manner

Preferred:

• Cash handling experience
• Experience recognizing valid ID's
• Experience in a live music environment

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical conditio