Foundation Room Bartender - House of Blues Anaheim

Live Nation Entertainment Inc; Anaheim (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Live Nation Entertainment in Anaheim, CA seeks an experienced bartender to deliver high-energy service in a fast-paced live-music venue environment. You will craft beverages, upsell food and drinks, and ensure guest satisfaction while upholding safety and sanitation standards.

The role requires at least 2 years of upscale bartending, CA Food Handlers Card, TIPS/RBS, and strong knowledge of beverages, with flexible evenings and late hours a must.

Qualifications

• CA Food Handlers Card required.
• TIPS & RBS Certification.
• Minimum of 2 years experience bartending in upscale dining/nightlife.
• Ability to upsell and offer food and drink suggestions.
• Articulate vocabulary with the ability to socialize with current audience.
• Exemplary grooming standards.
• Flexible schedule and ability to work late hours.
• Cash handling experience.
• Strong knowledge of all beverages.
• Pass pour test and Mixology drill.
• Ability to deal with intoxicated guests safely.
• Interpersonal communication and teamwork.
• Tolerance of all cultures, music and art forms.

Responsibilities

• Welcome and acknowledge VIPs to instill appreciation for membership.
• Deliver service for up-scale dining with a cheerful attitude.
• Stay current with latest drink trends.
• Uphold beverage culture and mixology fundamentals.
• Recommend wines to complement food selections.
• Ensure responsible alcohol service per local policies.
• Request proper identification for guests under 30.
• Interact with guests in a friendly demeanor.
• Cultivate regular guests and repeat business.
• Complete pour tests and maintain bar log.
• Suggestively sell beverages and menu items at the bar.
• Deliver orders promptly and manage drink organization.
• Maintain safety and sanitation standards.
• Attend pre-shift meetings and participate in opening/closing duties.

Skills

Customer service

Mixology knowledge

Upselling

Interpersonal communication

Teamwork

Education

CA Food Handlers Card

TIPS & RBS Certification

Job description

Job Summary

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role

Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.

Responsibilities

• Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage


• Impeccable knowledge in the steps of delivering service for up-scale dining


• Stays current and is knowledgeable on the latest drink trends


• Understands the fundamentals of Mixology and ability to uphold our Beverage Culture


• Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection


• The ability to suggest wines that will best complement particular foods off the food menu


• Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies


• Request proper identification for anyone appearing under 30 years of age


• Interact with guests in a natural, friendly demeanor


• Cultivate regular guests and repeat business


• Successfully complete a pour test prior to every shift, where applicable


• Suggestively sell both beverages and menu items to guests at the bar


• Deliver food items and beverage orders promptly


• Prioritize and organize drink orders


• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems


• Record any equipment failure and/or safety hazards in bar log


• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager


• Maintain HOB safety and sanitation standards


• Perform Opening/Running/Closing duties according to HOB policy


• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy


• Maintain bartender bank


• Perform cash pull / check out procedures


• Maintain appropriate Comp and Spill checks


• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Qualifications

• Required: CA Food Handlers Card


• TIPS & RBS Certification


• Minimum of 2 years experience bartending in a up-scale dining and night life establishment


• The ability to up sell and offer food and drink suggestions to guests


• Articulate vocabulary with the ability to adapt and socialize with current audience


• Exemplary and professional grooming standards


• Flexible schedule and ability to work late hours and at nights


• Cash handling experience


• Strong working knowledge of all beverages


• Physically able to pass a pour test and a Mixology drill (timed)


• Ability to deal with intoxicated guests in a positive and safety minded manner


• Skill in interpersonal communication and teamwork


• Tolerance of all cultures, music and art forms

Preferred

• 2 years work experience in high volume environment


• Experience recognizing valid ID’s


• Experience in a live music environment

Physical Demands/Working Environment

Working environment is fast-paced, often loud and stressful. Position requires extended periods of prolonged standing and working on your feet. Must be able to lift or move up to 25 lbs using proper lifting techniques.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Compensation

The expected compensation for this position is: $16.90 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.