Cocktail Server -On Call

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Discounted room rates

401K with company match

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers

Job summary

Hyatt Hotels Corporation, at Wild Dunes Resort in Isle of Palms, SC, seeks a Cocktail and Table-Service Server to greet guests, take detailed orders, pace courses, and deliver food and beverages with polished hospitality.

The ideal candidate has 1 year of casual to fine-dining experience, strong multitasking and customer service skills, knowledge of cocktails, and experience with POS systems; flexible weekends and holidays required.

Qualifications

• Motivated, self-starting personality with ability to anticipate guest needs.
• 1 year of casual to fine-dining service experience including cocktail service, waiter duties, and full table service.
• Excellent multitasking and customer service skills; able to complete all compliance trainings in a timely manner.
• Strong waiter and table-service skills including greeting and seating guests, taking accurate food and beverage orders, course pacing, coordination with kitchen and bar, proper table marking and maintaining table standards, allergen awareness.
• Knowledge of cocktail recipes, spirits, wine, beer, and alternatives for guests with allergies or special requests.
• Experience with POS and credit-card systems.

Responsibilities

• Greeting guests and seating when needed.
• Taking detailed food and beverage orders and ensuring accuracy.
• Pacing courses and coordinating with kitchen and bar.
• Delivering food and beverages with precision and allergen awareness.
• Maintaining an elevated table environment and adhering to Hyatt service standards.

Skills

Customer service

Multitasking

Fine-dining service

Table service

POS systems

Cash handling

Cocktail knowledge

Tools

POS systems

Credit-card processing

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Our Cocktail and Table‑Service Servers are responsible for presenting and submitting guest beverage and dining selections with professionalism, accuracy, and genuine hospitality.

In this role, the ideal candidate will demonstrate strong menu and beverage knowledge, confidently recommend items from our curated selection of libations, and deliver polished waiter‑level service throughout the dining experience. This includes greeting guests, taking detailed orders, pacing courses, delivering food and beverages, and maintaining an elevated table environment. Servers engage in warm, casual conversation while ensuring the setting remains attractive, organized, and aligned with Hyatt’s service standards. Their style, attentiveness, and service attributes are essential to creating a memorable guest experience.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• Discounted and Friends & Family Room Rates upon hire
• 401K with company match
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Motivated, self‑starting personality with the ability to anticipate guest needs
• 1 year of casual to fine‑dining service experience including cocktail service, waiter duties, and full table service
• Excellent multitasking and customer service skills; able to complete all compliance trainings in a timely manner
• Strong waiter and table‑service skills including:
  • Greeting and seating guests when needed
  • Taking accurate food and beverage orders
  • Course pacing and coordination with kitchen and bar
  • Proper table marking, resetting, and maintaining table standards
  • Delivering food and beverages with accuracy and allergen awareness
  • Knowledge of fine‑dining etiquette and steps of service
  • Ability to manage multiple tables and prioritize guest needs
• Knowledge of cocktail recipes, spirits, wine, beer, and alternatives for guests with allergies or special requests
• Experience with POS and credit‑card systems
• Cash‑handling accuracy and accountability
• Flexible schedule including weekends and holidays

Wild Dunes Resort | Isle of Palms , SC , US

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