Cocktail Server - Magic Hour New York

Tao Group Hospitality; New York (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading hospitality group in New York is seeking a dedicated Server for their dining room. The ideal candidate will provide exceptional service, interact positively with guests, and maintain cleanliness and organization within the venue. Responsibilities include taking orders, delivering food and beverages, and ensuring guest satisfaction. This role requires teamwork, communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Ability to write and verbally communicate.
• Maintain positive energy throughout the day.

Responsibilities

• Actively takes orders and conducts full food/beverage service.
• Ensure delivery of all food and beverages to guests.
• Maintain general cleanliness of assigned stations.

Skills

Communication

Teamwork

Customer Service

Job description

Position Summary

Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

Essential Functions of the Position Include, But Are Not Limited To:

1. Anticipate and accommodate the needs of the guests.
2. Maintain general cleanliness of assigned stations and the entire venue.
3. Provide professional and exceptional service.
4. Present menus, answer questions, and make suggestions for all food and beverage items.
5. Inform guests of all food and beverage specials, with prices.
6. Solicit any allergy or dietary restrictions from each guest.
7. Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
8. Ensure the delivery of all food and beverages to the guests.
9. Follow supervisor’s instructions, communicate with, and support co-workers while being a team player.
10. Possess in-depth knowledge of all food and beverage menus and the company.
11. Serve all alcoholic beverages in accordance with state regulations and alcohol awareness standards.
12. Comply with Department of Health and company sanitation standards.
13. Work as part of a team, providing help and support to all fellow team members.
14. Accurately complete all end-of-shift financial procedures.
15. Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
16. Properly set up floor and perform opening/closing procedures, including:

• Ensuring all tables, chairs, and banquettes are clean and free of debris
• Setting tables with proper settings
• Wiping down chairs, tables, and banquettes
• Stocking side-stations with prescribed supplies
• Performing opening and closing side-work as prescribed
• Reporting all breakage and damage immediately

Attend and participate in daily pre-service meetings and departmental trainings.

Learn by listening, observing, sharing knowledge, and leading by example.

Portray a positive and professional attitude.

Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Assist and/or complete additional tasks as assigned.

Skills / Physical Demands / Work Environment / Schedule

The work environment and physical demands are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities to perform these functions.

• Ability to write and verbally communicate.
• Maintain positive energy throughout the day.
• Print legibly for team members, management, and guests.
• Kneel, bend, and stand for extended periods.
• Move quickly and push/lift up to 50 lbs.
• Work in environments with varying noise, crowds, and smoke, depending on guest volume.
• Exposure to hot kitchen elements, cleaning materials, and extended hours, including evenings, weekends, and holidays.
• Work in office, casino, nightclub, bar, lounge, and restaurant environments.
• Maintain a professional appearance adhering to company standards.
• Interact professionally and courteously with internal and external customers, managers, and coworkers.
• Maintain confidentiality and handle a fast-paced, stressful environment.

Disclaimer: This job description summarizes duties and is not exhaustive. Duties may be modified at any time, and attendance at training sessions and meetings is required. Additional duties may be assigned as needed.

I have read the qualifications and requirements of the position of Server Dining Room. To the best of my knowledge, I believe that I can perform these duties.