Cocktail Server – Little Sister New York

Tao Group Hospitality; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality firm in New York is seeking a motivated Server Cocktail. This part-time position involves taking orders, providing exceptional service, and ensuring a pleasant experience for guests. Ideal candidates will have prior hospitality experience and excellent communication skills. Competitive benefits include time off, pet insurance, and a 401(k) retirement program.

Benefits

State Applicable Time Off

Pet Insurance

401(k) Retirement Program with Employer Match

Employee Assistance Program

TAO Savings Marketplace

Employee Discounts

Qualifications

• Must have good positive energy throughout the day.
• Ability to write and verbally communicate effectively.
• Must be able to push and lift up to 50 lbs.

Responsibilities

• Actively takes orders and conducts food service.
• Ensures guests have a pleasant lounge/bar experience.
• Communicates the needs of guests to support staff.

Skills

Customer service skills

Ability to work in a team

Communication skills

Education

Previous hospitality experience

Job description

Tao Group Hospitality offers competitive benefits for all part-time team members such as:

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!
• POSITION SUMMARY:

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

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• Anticipate and accommodate all needs of the guests.

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• Provides professional and exceptional service.

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• Presents menus, answers questions, and makes suggestions for all beverage and food items.

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• Inform guests of all food and beverage specials, with prices.

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• Required to solicit any allergy or dietary restrictions from each guest.

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• Accurately enters all orders into the POS system.

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• Ensures the delivery of all food and beverage to the guests.

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• Maintain general cleanliness of assigned stations and the entire venue.

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• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.

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• Possesses in-depth knowledge of all food and beverage menus and the company.

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• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

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• Follows all company procedures when providing bottle service.

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• Follows proper cash/payment card procedures.

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• Complies with Department of Health and company sanitation standards.

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• Accurately completes all end-of-shift financial procedures.

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• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

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• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as

Directed By Management, Including

• Ensures all lounge furniture is clean and free of debris
• Sets tables with proper settings
• Stocks side-stations with prescribed supplies
• Performs opening & closing side-work as prescribed
• Reports all breakage, and damage of equipment or furniture immediately to management.

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• Attends and participates in daily pre-service meetings.

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• Attends and participates in any training sessions or departmental meetings.

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• Learn by listening, observing other team members, and sharing knowledge while leading by example.

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• Portrays a positive and professional attitude.

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• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

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• Works as part of a team and provides help and support to all team members.

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• Assist and/ or complete additional tasks as assigned

Training Requirements Â

• Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.

Education/Working Knowledge Â

• Previous hospitality experience.

Skills / Physical Demands / Work Environment / Schedule The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

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• Ability to write and verbally communicate

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• Must have good positive energy throughout the day

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• Must be able to print legibly for team members, management, and guests to read

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• Must be able to kneel, bend, and stand for extended periods of time

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• Must be able to move quickly

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• Must be able to push and lift up to 50 lbs.

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• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

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• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

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• Exposure to cleaning materials

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• Exposure to hot kitchen elements or cleaning materials.

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• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

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• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

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• Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner

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• Ability to maintain confidentiality

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• Ability to handle a fast-paced, busy, and somewhat stressful environment

I have read the qualifications and requirements of the position of Server Cocktail. To the best of my knowledge, I believe that I can perform these duties.