Cocktail Server-Full Time-Eldorado

Caesars Entertainment; Reno (NV); On-site; USD 26,000 - 52,000; Full time

Job summary

Caesars Entertainment in Reno is seeking a friendly beverage server to take drink orders from guests, prepare and deliver drinks, and ensure guest satisfaction in a fast-paced casino setting. You will promote nightly drink specials, describe entertainment, maintain a clean station, and uphold our guest service standards while adhering to policies and safety guidelines.

The role requires strong communication, reliability across shifts, and the ability to stand for long periods while handling up

Qualifications

• Ability to understand and comply with all department and company policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent

Responsibilities

• Take drink orders from guests, arrange in specific order, call order to bartender, garnish drinks, deliver correct drink to guest
• Promote drink specials and describe nightly entertainment in area (DJ, Piano Player)
• Repeat order back to guest
• Serve beverages to guests in a friendly and timely manner
• Maintain cleanliness of section by picking up empty glasses and bottles on a regular basis and return all glassware to bar for cleaning
• Order drinks in proper sequence
• Order supplies when needed
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Skills

English proficiency

Interpersonal skills

Policy compliance

Education

High School diploma

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Take drink orders from guests, arrange in specific order, call order to bartender, garnish drinks, deliver correct drink to guest, smile and thank guest. Engage in interactive promotional entertainment with guests and team members.

How You Will Create the Extraordinary

Offer every guest in the gaming area a beverage every 15 to 20 minutes

Promote drink specials and describe nightly entertainment in area (DJ, Piano Player)

Repeat order back to guest

Serve beverages to guests in a friendly and timely manner

Maintain cleanliness of section by picking up empty glasses and bottles on a regular basis and return all glassware to bar for cleaning

Order drinks in proper sequence

Order supplies when needed

Exemplify our core values, family style service, our mission and vision

Exemplify our DEI (diversity, equity, inclusion) culture

Perform other job-related duties as assigned

What You Will Need

• Ability to understand and comply with all department and company policies and procedures, rules and regulations
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

Work may be performed in areas having a three-foot access and may encounter slippery surfaces.

Constant contact with guests and team members

Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

Requires mobility 100% of the shift

Requires seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands

Requires frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity

Requires normal sense of vision, smell, taste, touch and sound

Requires the ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 88039
• Job Category Food and Beverage & Culinary