Cocktail Server - Element 47 - Winter

Aspen Skiing Company; Aspen (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski Sk

Other company perks

Job summary

The Little Nell, Aspen's premier Five-Star, Five-Diamond hotel, part of Aspen Skiing Company, seeks a Cocktail Server who delivers exceptional service, deep product knowledge of food, wine, and liquor, and a professional experience in a run of bars and dining venues.

Under the Restaurant Manager, you will greet guests, describe menu items, manage POS transactions, ensure payment, and uphold Forbes 5-Star standards. This seasonal full-time role offers benefits and skier access in a mountain town.

Qualifications

• 1 year of serving or bartending experience required.
• 1 year of advanced beverage knowledge preferred.
• High school diploma or GED preferred.
• Familiarity with Forbes 5-Star standards and procedures.
• Knowledge of Colorado liquor laws.

Responsibilities

• Greet guests warmly while serving within established procedures and standards.
• Describe all menu items and be proficient with bar menus.
• Manage bank and deposits securely.
• Operate the Point of Sale System effectively.
• Ensure payment is collected from guests.
• Clear, clean, and reset the bar during service.
• Open and close the bar properly.
• Relay guest comments and complaints to management.
• Support other departments as needed during busy periods.

Skills

Customer service

Product knowledge

POS system

English communication

Colorado liquor laws

Food and beverage knowledge

Education

High school diploma or GED

Tools

POS System

Job description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

Inspired by place, united by purpose, defined by you, The Little Nell is a a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain.

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [e-mail], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

Position Summary
The Cocktail Server is responsible for serving a variety of products to our guests. This position exemplifies excellent service and creates a positive atmosphere in our dining locations. The cocktail server requires thorough product knowledge (food, wine, and liquor), competence in service procedures and commitment to guest satisfaction. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until October 25, 2026.

Essential Job Functions/Key Job Responsibilities

• Ensure friendly greeting to all guests while served within established procedures and standards


• Proficient in all bar menus and can describe all menu items to a guest if/when necessary


• Responsible for bank; ensure its safe return/deposit


• Ensure adequate working knowledge of the Point of Sale System


• Accountable for securing payment from guest


• Clear, clean and reset bar during service


• Responsible for proper opening and closing of bar


• Make managers aware of all guest comments and complaints


• Familiar with Colorado liquor laws


• Complete tasks and projects delegated by the manager


• Assist other departments as business volumes, and staff levels demand


• Other duties as assigned

Qualifications

Education & Experience Requirements

• High school diploma or GED preferred


• 1 year of serving or bartending experience required


• 1 year of advanced beverage knowledge preferred

Knowledge, Skills & Abilities

• Familiarity with Forbes 5-Star standards and procedures


• Knowledge of food and beverage products offered


• Knowledge of company policies and procedures


• Understanding on how to assist customers and meet their needs effectively


• Ability to prioritize tasks and manage time effectively


• Ability to do basic problem-solving


• Proficiency in communicating clearly both verbally and in writing to team members and customers


• Strong attention to detail


• Ability to work under stressful circumstances


• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks


• Ability to engage with customers in a positive and helpful manner


• Ability to communicate clearly in English, both verbally and in writing to team members and customers

Additional Information

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time


• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces


• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

• Paid Time Off Programs


• Paid Leave Programs


• Employee Ski Pass and Dependent Ski Passes


• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

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