Cocktail Server

Cherokee Nation Entertainment; West Siloam Springs (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Cherokee Nation Entertainment is looking for a Cocktail Server in West Siloam Springs. The role involves delivering high-quality service in a fast-paced casino environment, ensuring guest satisfaction, and adhering to safety standards. Candidates should possess excellent customer service skills and be able to work various shifts, including weekends and holidays.

Qualifications

• Must be at least 18 years of age.
• Ability to obtain a food handler's card.
• Successful completion of alcohol awareness training.

Responsibilities

• Deliver food and alcoholic beverages to guests in a timely manner.
• Ensure the highest quality of food and beverage service.
• Adhere to all alcohol safety standards.

Skills

Customer Service

Interpersonal Skills

Ability to Work in Fast-Paced Environment

Education

High School Diploma or GED

Job description

West Siloam Springs is seeking a Cocktail Server to join our food and beverage team. The Cocktail Server is responsible for delivering a high-quality service experience to guests throughout the casino. This includes taking and delivering orders, ensuring accurate and timely service, and maintaining a professional and friendly demeanor.

Qualifications

• High School Diploma or GED.

• Must be at least 18 years of age.

• Ability to obtain a food handler's card.

• Successful completion of alcohol awareness training.

• Ability to obtain a state-issued alcoholic beverage license.

• Excellent customer service and interpersonal skills.

• Ability to work in a fast-paced and often demanding environment.

• Ability to stand and walk for extended periods.

• Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.

• Ability to work in a variety of settings, including climate-controlled office settings.

• Ability to frequently bend and kneel.

• Ability to lift and carry objects up to 50 pounds.

• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Deliver food and alcoholic beverages to guests in a timely and efficient manner.

• Always ensure the highest quality of food and beverage service.

• Adhere to all alcohol safety standards, including checking identification and verifying age.

• Provide excellent customer service to both internal and external guests.

• Maintain a clean and organized work area, including the server station and shared areas.

• Process guest payments accurately and efficiently.

• Promote a positive and welcoming atmosphere for all guests and staff.