Cocktail Server

HEI Hotels; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join our energetic team at Sheraton Music City Hotel, where outstanding service is our tradition. As a team member, you'll be responsible for providing a hospitable experience for our guests, making the most of your skills in a supportive environment, while enjoying competitive benefits and opportunities for personal growth.

Benefits

Competitive Medical and Dental programs

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) Savings Plan with matching funds

Qualifications

• Hotel experience preferred.
• Ability to transport large trays weighing up to 30lbs.
• Adapt communication style to suit different audiences.

Responsibilities

• Greet and serve drinks to guests according to standards.
• Prepare station for readiness before and after shifts.
• Perform all side work duties and comply with attendance rules.

Skills

Effective verbal and written communication skills

Ability to establish and maintain effective working relationships

Full knowledge of state liquor laws

Ability to use point of service computer

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest’s every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

• Prepare station for readiness prior to opening and closing of each shift.

• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.

• Perform all side work duties according to side work schedules.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Ability to establish and maintain effective working relationships with associates, customers, and patrons.

• Ability to use point of service computer.

• Full knowledge of state liquor laws.

• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.