Cocktail Server

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading casino and entertainment venue in Michigan City, Indiana is seeking a motivated individual for a guest service role. Responsibilities include providing excellent service to guests, finalizing transactions, and ensuring customer satisfaction. Candidates must obtain a beverage permit within 30 days and previous experience in food and beverage service is preferred. The position requires strong communication skills and the ability to handle multiple tasks efficiently.

Qualifications

• Must be able to obtain a beverage permit within 30 days.
• Previous F & B or beverage serving experience preferred.

Responsibilities

• Provide excellent service to guests in a friendly manner.
• Meet and greet guests with a pleasant smile.
• Communicate with accuracy to serve beverages.
• Finalize transactions with multiple point of sales systems.
• Maneuver weights of up to 20 lbs.

Skills

Guest service

Communication

Math skills

Product knowledge of alcohol

Beverage permit

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Provide excellent service to guests in a friendly and positive manner by giving spirited attention and offering all products and focusing on overall guest satisfaction.
• Meet and greet guests with pleasant smile and enthusiastic attitude; provide ongoing, nurturing attention to guests’ satisfaction.
• Communicate with accuracy and friendliness to guests, and co-workers to serve beverages with repetitive motions and charge and give change.
• Walk, bend, stand, carry/balance serving tray over length/width of vessel for 95% of shift.
• Finalize transactions with multiple point of sales systems including cash, comp, credit cards, and tokens.
• Must maneuver, reach, and stoop in bar area to obtain all necessary beverage ingredients and products.
• Work individually or in tandem with all duties.
• Must be able to read and utilize cleaning products appropriately.
• Operate banks and register and use math skills for banking.
• Must be able to maneuver weights of up to 20 lbs.
• Have working knowledge of all specialty glassware for beverages.
• Must have a sense of urgency.
• Must have product knowledge of alcohol, liquors, and wines to communicate products to guests and co-workers.
• Performs all relative miscellaneous duties as directed by supervisor/manager.

Qualifications

• Must be able to obtain a beverage permit within 30 days.
• Previous F & B or beverage serving experience preferred.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or basis of disability or any other federal, state, or local protected class.