Cocktail Server

AJS Hotels; Louisville (KY); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Cocktail Servers to join their vibrant team at a renowned bar. This role offers an exciting opportunity to engage with guests, provide exceptional service, and create memorable experiences. You will be responsible for taking and serving beverage orders, maintaining a clean and stocked bar area, and ensuring guest satisfaction. With a focus on outstanding customer service, you will thrive in a dynamic environment that values flexibility and teamwork. Join a forward-thinking company that offers great perks, including same-day pay access, health insurance, and opportunities for growth. If you have a passion for hospitality and a desire to excel, this is the perfect position for you.

Benefits

Same Day Pay Access

FREE Parking

FREE Meal

Onsite FREE Gym Access

401K match

Paid Time Off

Health Insurance

Development and Opportunity for Growth

Special Discounts at Local Attractions

Shoes for Crews Discounts

Qualifications

• Minimum one year of prior serving experience is required.
• Flexibility to work longer hours as per business demand.

Responsibilities

• Taking beverage orders and serving them to guests in a timely manner.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy.
• Accurately total, process and collect payments from guests.

Skills

Customer Service

Communication Skills

Cashiering Procedures

Knowledge of Spirits and Beverages

Education

High School Diploma

Tools

Point-of-Sale System

Job description

The Galt House Hotel is currently hiring full time and part time Cocktail Servers for Jockey Silks Bourbon Bar.

Same Day Pay Access, FREE Parking (˜$105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity for Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details!

REQUIREMENTS:

• Taking beverage orders and serving them to guests in a timely manner.
• Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Establish rapport with guests to build loyal and satisfied customers.
• Ensure knowledge of menu and restaurant promotions and any special offers.
• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergies.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
• Be responsible for billing/credit card/payment and collecting feedback from the guest.
• Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
• Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.
• Always take responsibility for ensuring a positive guest experience.
• Take ownership of guest requests and follow up on guest incidents.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.

QUALIFICATIONS:

• Minimum one year of prior serving experience.
• Experience in the hospitality industry is a plus.
• Have a passion for providing outstanding customer service.
• Have sound knowledge of spirits, beers, wine, cocktails and coffee.
• Should have excellent communication skills.
• Flexibility to work longer hours as per business demand.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.