COBRA Benefits Operations Manager

Marsh McLennan

South Carolina

Hybrid

USD 70,000 - 100,000

Full time

14 days+
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Benefits offered by this job

Hybrid Work
Tuition reimbursement
Professional development opportunities
Charitable contribution match programs
Stock purchase opportunities

Job summary

Marsh McLennan Agency in the United States seeks a COBRA Benefits Operations Manager to lead the COBRA Benefits Team and oversee critical service functions. The role requires COBRA benefits experience, strong leadership, and stellar client relations.

Travel occasionally overnight; hybrid work model offered to support work‑life balance. We offer a culture focused on professional development with benefits such as tuition reimbursement, generous time off, charitable matching, and stock purchase

Qualifications

  • Bachelor’s degree or equivalent education and related training.
  • COBRA Benefits experience.
  • Team leadership and training experience.
  • Strong client relations skills with excellent communication and service orientation.
  • Proficiency in Microsoft Office and Adobe products.
  • Ability to travel occasionally overnight.
  • Act with responsiveness, urgency and professionalism.

Responsibilities

  • Lead COBRA Benefits operations within the COBRA Practice.
  • Manage client relationships and ensure service quality.
  • Supervise training and development of the team.

Skills

COBRA Benefits Experience
Team Leadership
Client relations
Communication skills
MS Office

Education

Bachelor's degree or equivalent

Tools

MS Office
Adobe

Job description

Company:

Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a COBRA Benefits Operations Manager at Marsh McLennan Agency (MMA)

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our COBRA Benefits Operations Manager on the COBRA Benefits Team , you’ll lead and is responsible for an important service function within the COBRA Practice. A senior management role reporting directly to the Practice Leader and part of Flex Practice Management Team. This is a single incumbent position.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • Bachelor’s degree or equivalent education and related training

  • COBRA Benefits Experience

  • Team Leadership and Training Experience

  • Strong Client relation skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve Client and company problems

  • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite and Adobe

  • Ability to travel, occasionally overnight

  • Act with responsiveness, urgency and professionalism in all matters

These additional qualifications are a plus, but not required to apply:

  • COBRA Administration Experience

  • Third Party Administration Experience

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Hybrid Work

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

To view additional career opportunities, visit http://marshmma.com/careers

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram

  • Facebook

  • X

  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

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