Cobra Analyst

Gallagher; Cockeysville (MD); On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

People-first culture

Global reach

Job summary

Gallagher Benefit Services in Maryland is seeking an experienced client services administrator to lead day-to-day management for assigned clients. You will maintain relationships with client contacts, handle complex accounts, and ensure plan rule interpretation aligns with SPD and plan documents.

Strong communication, meticulous attention to compliance, and the ability to mentor less-experienced staff are valued as you help deliver competitive benefits and services with a global reach and local

Qualifications

• Minimum 4–5 years related experience.
• Ability to interpret and apply plan rules and SPD requirements.
• Strong written and verbal communication skills.

Responsibilities

• Maintain relationships with client contacts and handle complex, high-volume clients.
• Interpret plan rules to ensure compliance with plan documents and SPD.
• Prepare and review written communications for clients and internal teams.
• Lead projects and contribute to policy development for benefit plans.

Skills

Client servicing

Relationship building

Policy interpretation

Regulatory compliance

Education

High School diploma or equivalent

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How You’ll Make An Impact

Lead contact and day-to-day administrator responsible for assigned clients. Maintains effective relationships with client contacts. Handles more complex and higher volume clients. Interprets plan rules to ensure compliance with plan documents and summary plan descriptions (SPD). Prepares and reviews written communications. Leads special projects as needed. Analyzes and assists in developing policies and benefit plans covering group life, accident and health insurance, retirement and pension plans, income continuation and other benefit programs. Maintains an ongoing effort to determine and maintain equity with current benefit trends and legislated requirements and programs. May mentor employees with less experience.

About You

Required: High School diploma or equivalent + minimum of 4-5 years related experience.

Preferred

Behaviors

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)