Coatroom Attendant

Lettuce-Entertain-You; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

BCBS Medical Insurance

Dental & Vision Insurance

Life, Accident Insurance

Domestic Partner Benefits

401(k)

Job summary

The Dalcy, a private event space in Fulton Market District, is hiring Coatroom Attendants to check in guests, issue claim checks, and securely hold coats and baggage. The role combines guest interaction with precise coat management in a bustling event environment.

We value security, warmth, and professionalism; participate in top-tier training and contribute to a memorable guest experience while supporting a diverse, creative team at Lettuce Entertain You. EOE, E-Verify involved.

Responsibilities

• Securely check, hold and return guests’ coats and baggage
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Check and maintain restrooms
• Use proper phone and voicemail etiquette and guidelines
• Proficiency in the use and operation of all necessary tools and equipment, including the telephone, paging and voicemail systems
• Follow all safety and sanitation guidelines and procedures
• Get along well with others and be a team player
• Other duties will be assigned as needed

Job description

We’re hiring people to join our team as COATROOM ATTENDANTS!

A Few of Our Coatroom Attendant Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

The Dalcy is a private event space located in the historic Fulton Market District. Sharing it's space with Mediterranean Restaurant, Aba, the 6,000-square foot venue and 4,000-square foot rooftop patio is the ideal setting for cocktail receptions, weddings, social and business gatherings, and corporate events. The menu features a well-curated cocktail and wine program and chef-driven modern American fare. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

COATROOM ATTENDANT JOB DESCRIPTION

The Coatroom Attendant is responsible for checking in, issuing a claim check, securely holding and returning guests’ coats and baggage.

Essential Functions

• Securely check, hold and return guests’ coats and baggage
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively under pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Check and maintain restrooms
• Use proper phone and voicemail etiquette and guidelines
• Proficiency in the use and operation of all necessary tools and equipment, including the telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed