Coach/Ops Mgr Trainee - 1614 (Durham, NC)

Walmart; North Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a dynamic leader in North Carolina to oversee store operations and team development. The role focuses on enhancing customer experiences, managing financial performance, and driving change initiatives. Candidates should have at least 2 years of college or related experience, with a strong emphasis on leadership and customer service. Competitive wages, performance bonuses, and benefits are included.

Benefits

Competitive hourly wage

Performance bonuses

Comprehensive benefits

Qualifications

• Minimum qualifications include 2 years of college or equivalent experience.
• Preferred qualifications emphasize leadership and supervision skills.

Responsibilities

• Lead and develop teams by teaching and training.
• Manage financial performance including profit and loss.
• Implement business solutions and drive customer service initiatives.

Skills

Leadership

Customer Service

Communication

Education

2 years of college or equivalent experience

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also requires introducing and leading change efforts, providing clear expectations, and implementing business solutions. Demonstrating and modeling exceptional customer service standards, managing customer service initiatives, developing action plans to address deficiencies, and ensuring a high-quality customer experience are key aspects of this role. Additionally, the role focuses on driving financial performance by managing profit and loss statements, budgeting, forecasting, controlling expenses, monitoring inventory, and developing strategies to mitigate shrinkage while achieving sales and profit goals. The position includes supervising and mentoring associates, promoting a culture of belonging, ensuring compliance with company policies, and embodying core values such as respect, integrity, service, and excellence. The role requires supporting community engagement and promoting a positive work environment. Compensation includes a competitive hourly wage, performance bonuses, and comprehensive benefits. Minimum qualifications include 2 years of college or equivalent experience, with preferred qualifications emphasizing leadership, supervision, and relevant education. The primary location for this position is 1525 Glenn School Rd, Durham, NC 27704-3515, United States of America.