Coach Fleet Maintenance and Field Support Manager (East Region)

Motor Coach Industries; Tennessee; On-site; USD 95,000 - 105,000; Full time

Job summary

A leading company in the motor vehicle manufacturing industry is seeking a Coach Fleet Maintenance and Field Support Manager for the East Region. This role involves providing technical support and troubleshooting for internal and external customers, with extensive travel required. Successful candidates will have a strong background in vehicle electrical systems and diagnostics, along with relevant certifications. The position offers competitive wages and benefits starting from day one.

Benefits

Company Paid Base Dental & Vision Coverage

Company Paid Life Insurance

Medical Insurance - Employer HSA Contribution Plan Options

401K plan with Company Match

Paid Vacation, Sick, and Holidays

Qualifications

• Minimum 5 years supporting Motor Coach brand products or 10 years supporting non-Motor Coach brand products.
• CFC12-12 Certified and Technician Type II MV AC EPA Certification.

Responsibilities

• Provide troubleshooting assistance and technical information to customers.
• Document troubleshooting procedures and product issues.
• Travel required (90%) for service and maintenance.

Skills

Programming vehicle electrical systems

Running electrical systems diagnostics

Computer literacy

Education

High School Diploma or GED

Tools

Smartire/Smartwave

Amerex

Bendix ABS/Traction control

Cummins Insite

ZF

Allison Transmission diagnostics

WABCO systems

Job description

Coach Fleet Maintenance and Field Support Manager (East Region)

Coach Fleet Maintenance and Field Support Manager (East Region)

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

MCI is North America's public and private market motor coach leader. Products include the luxuryJ-Series(an industry best-seller for over a decade), the workhorseD-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electricJ4500 CHARGE and MCI D45 CRT LE CHARGE. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry's only Automotive Service Excellence (ASE) accreditedMCI Academy. Further information is available at www.mcicoach.com.

POSITION SUMMARY

The Technical Solutions Manager is responsible for successfully troubleshooting and providing technical support to both internal and external customers. In this critical role, the job holder travels to different sites to diagnose, troubleshoot and document service and maintenance occurrences with MCI's product.

WHAT YOU WILL DO:

• Receive and respond to incoming customer calls and e-mail providing them with troubleshooting assistance and technical information
• Provide 24 hour on-call emergency support
• Document trouble shooting procedures and product issues
• Initiate and assist with campaign completion
• Provide detailed information daily on new coach issues
• Work with engineers to document, contain and countermeasure issues
• Travel is required (90%)
  

WHAT YOU NEED TO BE SUCCESSFUL:

• High School Diploma or GED
• Experience programming vehicle electrical systems
• Experience running electrical systems, power train, and air system diagnostics
• Proficiency with I.O. Controls, Vansco, and Actia Muliplex electrical systems
• Minimum of 5 years supporting Motor Coach brand products or 10 years supporting non-Motor Coach brand products
• CFC12-12 Certified and Technician Type II MV AC EPA Certification
• Detailed knowledge of HVAC systems
• Commercial Driver's License (CDL) with required medical cert. card (preferred)
• Familiarity with the following software: Smartire/Smartwave, Amerex, Bendix ABS/Traction control, CAT, DDDL,Cummins Insite, ZF and Allison Transmission diagnostics, WABCO systems would be considered an asset.
• Must be computer literate (Word, Excel, Microsoft products)
• This role requires extensive travel to various locations Monday through Friday. Flexibility and availability for travel throughout the workweek are essential.

WHY JOIN OUR TEAM:

• Benefits Starting Day One of Employment!
• Company Paid Base Dental & Vision Coverage
• Company Paid Life Insurance
• Medical Insurance - Employer HSA Contribution Plan Options
• Competitive Wages
• 401K plan with Company Match
• Paid Vacation, Sick, and Holidays
• Employer organized events throughout the year
• We value safety, high quality products and employee engagement in everything we do.
• Ongoing employee development through a variety of in-house training initiatives.
  

$95,000 - $105,000

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Groupis a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.News and information is available atwww.nfigroup.com,www.newflyer.com,www.mcicoach.com,www.nfi.parts,www.alexander-dennis.com,www.arbocsv.com, andwww.carfaircomposites.com.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Motor Coach Industries by 2x

Get notified about new Coach jobs in Tennessee, United States.

Assistant Professor of Communication/Debate Coach

Client Manager Small Case - Employee Benefits

Customer Support and Engagement Specialist 100% Remote

Regional Director, Experienced Advisor Recruitment and Business Development

Remote Manager - Integrated Work Systems

Memphis, TN $100,000.00-$170,000.00 1 week ago

Sr Personal Lines Underwriter (Hybrid/Remote)

Business Development Manager -Solid Waste

Manager of Data Governance & MDM - Remote

Nashville, TN $100,000.00-$175,000.00 1 day ago

Choose your own schedule - Drive with Uber

Operations Manager - Release of Information (Remote)

Lead Architect, Identity and Access Management

Sr. Procurement Manager - Remote: EST preferred

Director of Data Product Management - Remote

Manager, Software Engineering (Identity Decisioning)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.