Co-Response Program Supervisor - Taunton, MA

Community Counseling of Bristol County; Massachusetts; On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

403(b) match

Health insurance

Dental insurance

Disability insurance

Life insurance

Tuition reimbursement

Language differential

Paid vacation

Paid holidays

Sick leave

Job summary

Community Counseling of Bristol County (CCBC) seeks a Jail Diversion Co-Response Supervisor to oversee clinical and administrative functions for partners in southeastern Massachusetts. You will supervise clinicians embedded in police departments, ensure documentation quality, and coordinate data reviews while building strong collaborations.

Based in Taunton with field duties, the role advances jail diversion and crisis response programs, supports least-restrictive care, and aligns with grant

Qualifications

• Must be independently licensed as LICSW, LMHC, or LMFT.
• Strong organizational and communication skills across written and oral forms.
• Proficiency with computers, EHR systems, video conferencing, and MS Office.

Responsibilities

• Provide clinical supervision and coaching to jail diversion clinicians.
• Coordinate program scheduling and coverage for absences and vacations.
• Provide clinical consultation and interdisciplinary collaboration with police, hospitals, courts, schools, EMS, and community partners.
• Conduct regular meetings with partnering police departments to review performance and trends.
• Lead initiatives to strengthen collaborative partnerships and crisis response strategies.
• Complete required documentation and mandated reports in a timely manner.

Skills

LICSW/LMHC/LMFT

Organizational skills

Verbal communication

Written communication

Computer skills

EHR proficiency

Video conferencing

MS Office

Tools

Electronic health record

Zoom / doxy

Microsoft Office

Job description

Job Type: Full-time

License: Independently licensed as a LICSW

Location: Taunton, MA

Program Name: Community Behavioral Health Center

Program Type: Mobile Crisis Intervention Co-Response Program

Pay Range: Starting salary $85,000-$90,000

Work Location: Office and in the field

Benefits

• 403(b) & 403(b) with up to 5% employer match
• Health, dental, disability, and life insurance
• Tuition reimbursement
• Pay differential for additional languages spoken
• 3 weeks paid vacation to start, and 4 weeks paid at 2 years
• 12 paid holidays including 1 floating holiday
• 2 weeks’ sick leave

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts. We have a proven history of being committed to offering comprehensive services that best support both our clients and our community, while making services as accessible as possible. CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. At CCBC we also value our team and strive to create a supportive and inclusive work environment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

CCBC currently partners with six police departments across southeastern MA to provide regular jail diversion and ride-along services. The Police Ride-Along/Co-Response Supervisor will provide clinical oversight, including case consultation and supervision, to clinicians embedded in these departments who provide mental health and crisis response services to the community. The Supervisor will ensure quality control of documentation by careful review of clinical records and monitor trends for data collection. The Supervisor will serve as the primary point of contact for participating police departments, thereby fostering strong collaborative relationships, addressing operational and training needs, and ensuring alignment with program and grant expectations. This position plays a critical role in strengthening community-based responses to behavioral health crises while promoting client-centered and least-restrictive recommendations for care.

Responsibilities Include

• Provide clinical and administrative supervision to CCBC Jail Diversion Co-Response clinicians through regular individual and group supervision, coaching, and professional development.
• Coordinate program scheduling and ensure coverage for vacations, unplanned absences, and urgent consultations outside of each police department's regular co-response schedule.
• Provide clinical consultation, case review, and interdisciplinary collaboration with clinicians, law enforcement, hospitals, courts, schools, EMS, and other community partners.
• Conduct regular meetings with each partnering police department to review program performance, discuss high-utilizer/frequent-contact individuals, identify trends, and strengthen collaborative partnerships.
• Attend and participate in monthly Crisis Intervention Team (CIT) meetings, coordinate CIT initiatives, and participate in the Annual CCIT training.
• Provide training and technical assistance to police, fire, EMS, schools, and community partners on behavioral health resources, involuntary commitment statutes (Sections 12, 18, and 35), threat assessment, diversion strategies, and appropriate levels of care.
• Obtain and maintain Comprehensive School Threat Assessment Guidelines (CSTAG) certification and provide consultation related to school threat assessment when appropriate.
• Attend local Bristol and Plymouth HUB meetings and other community collaborative meetings as assigned.
• Develop and maintain collaborative relationships with specialty courts (e.g., Mental Health Court, Recovery Court), probation, and other criminal justice partners to support diversion initiatives.
• Expand awareness of the Jail Diversion Co-Response Program through community outreach, relationship-building, ride-alongs, education, and technical assistance to agencies and police departments, including those not currently receiving Jail Diversion funding.
• Develop, expand, and maintain a comprehensive network of behavioral health, housing, substance use, and community resources to improve access to care and reduce service gaps.
• Identify recurring system barriers and service gaps and lead efforts to develop innovative referral pathways, community partnerships, and program initiatives to improve behavioral health crisis response.
• Convene and facilitate multidisciplinary case review meetings and post-critical incident debriefings to improve coordination, support staff, identify lessons learned, and enhance system-wide response practices.
• Research, evaluate, and implement emerging best practices in jail diversion, behavioral health crisis response, and co-response programming to improve outcomes and strengthen community partnerships.
• Assist with community outreach and engagement efforts as needed.
• Complete required program documentation, forms, data collection, and mandated reports in a timely and accurate manner.
• Maintain effective communication, collaboration, and consultation with co-workers, supervisors, and community partners.
• Attend required meetings, supervision, trainings, and professional development activities as assigned.
• Practice within all applicable ethical, legal, regulatory, and agency standards, seeking consultation whenever appropriate.
• Perform other related duties as assigned.

Requirements

• Candidates must be independently licensed as an LICSW, LMHC, or LMFT.
• The candidate must possess good organizational skills, as well as effective verbal, written and computer skills.
• Proficiency with computers including ability to use or learn to use an electronic health record system, audio-visual communication technology (i.e. doxy or Zoom), and some use of Microsoft Office suite for emails, internal document access, and organization.

Program Information

• Emergency Psychiatry Services

When a person is suffering the pain of acute psychiatric disorder or other traumatic life circumstance, immediate intervention can minimize distress and disruption.