Co-Response Crisis Counselor, REACH (Nashville, TN)

Mental Health Cooperative Inc; Nashville (TN); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance/Prescription Drug

Dental Insurance

Vision Insurance

401k Plan

Cell Phone allowance

Descripción de la vacante

Mental Health Cooperative seeks a Co-Response Crisis Counselor for the Nashville area. The role involves face-to-face crisis intervention, immediate mental health support, and care coordination while co-responding with the Metro Nashville Fire Department to provide timely response to psychiatric emergencies.

You will assess risk, coordinate services with REACH and Mobile Crisis teams, and follow up as needed, ensuring accurate documentation and utilization of community resources.

Formación

• Master’s degree in a related mental health field (counseling, psychology or social work).
• Knowledge of DSM diagnostic guidelines.
• Valid Tennessee Driver’s License and clean background required.

Responsabilidades

• Provide face-to-face crisis assessment and intervention in the least restrictive manner.
• Co-respond with Metro Nashville Fire Department and coordinate care across teams.
• Ride along in Fire Department SUV to mental health calls and community support.
• Document assessments and interventions accurately in clinical records.
• Refer to EPS Treatment Services and other resources as needed.
• Develop individualized crisis plans and assist with follow-up and service navigation.

Conocimientos

Interpersonal Skills

Assessment and Intervention Skills

Recovery Focused

Customer Service

Conflict Resolution

Professionalism

Educación

Master’s degree in counseling/psychology/social work

Descripción del empleo

**Job Title:**Co-Response Crisis Counselor, REACH (Nashville, TN) **Available Shift:** 6pm - 6am Friday, Saturday, Sunday **Position Summary:** Provide face-to-face crisis intervention services in the least restrictive manner to people experiencing a mental health emergency and mental health support and care coordination while co-responding with Metro Nashville Fire Department. **Position Responsibilities:*** Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency.* Provide immediate mental health support, coordinate consumer care and use internal/external programs and outside community resources to ensure quality care to reduce engagement with Nashville emergency services.* Counselor will ride along in Fire Department SUV responding to primarily mental health calls for service but will also provide mental health support for the community in other calls for service.* Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency.* When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers.* Make appropriate referrals to EPS Treatment Services to ensure they have necessary clinical information.* Actively participate in consult process with supervisory staff when dispositioning cares.* Provide follow-up services as indicated in the policies and procedures and set forth in Title 33.* Coordinate with REACH, CIT Co-response, and Mobile Crisis team in cases where intense follow up and system navigation are needed.* Develop individualized plans to meet needs of consumers in crisis.* Respond to requests for face-to-face assessment in a timely manner.* Always maintain appropriate customer service skills.* Assist Triage Counselors in coordinating crisis response and care with consumers in the community.* Provide telephone counseling when needed.* Maintain accurate clinical records and complete documentation within departmental guidelines.* Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams within and outside the agency.* Assist community agencies with information and/or dispositions.* Educate community agencies as needed on crisis services as directed by supervisory staff.* Assist teammates as needed. **Essential Skills and Experience:*** A mental health professional with specialized training in crisis intervention with a minimum of a Master’s degree in a related field (counseling, psychology or social work) **Essential Requirements for the Position:*** Valid Tennessee Driver’s License* Acceptable Criminal Background Investigation* Personal Automobile Insurance* “F” Endorsement* Cell Phone **Core Competencies:***Interpersonal Skills** Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team).* Assists teammates when needed.* Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources.* Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations.* Demonstrates professionalism and empathy with Consumers and referral sources.*Assessment and Intervention Skills** Ability to evaluate risk factors and potential risk factors during assessments.* Ability to thoroughly and accurately explain and document assessment and recommended interventions/dispositions.* Solid working knowledge of the DSM diagnostic guidelines.*Recovery Focused** Utilizes less restrictive alternatives appropriately to address Consumer needs.* Ability to identify and utilize Consumers natural supports when available.* Comprehensive knowledge of community resources and ability to link individuals to appropriate resource.*Customer Service** Internal & external customer service indicative of mutual respect & trust **BENEFITS:**Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:* Medical Insurance/Prescription Drug Coverage* Health Savings Account* Dental Insurance* Vision Insurance* Basic Life and AD&D Insurance* Short- & Long-Term Disability* Supplemental Life Insurance* Cancer Insurance* Accident Insurance* Critical Illness Insurance* 403b - Retirement Plan* Calm App for medication and mental health* Gym membership discounts* Pet Insurance Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.