Co-Response Crisis Counselor, REACH (Nashville, TN)

MHC Mental Health Cooperative, Inc.; Nashville (TN); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical Insurance/Prescription Drug

Health Savings Account

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Disability Insurance

401k Retirement Plan

Calm App access

Gym membership discounts

Pet Insurance

Résumé du poste

MHC Mental Health Cooperative, Inc. is seeking a Co-Response Crisis Counselor for Nashville, TN. You will provide face-to-face crisis intervention and follow-up care coordination while co-responding with the Metro Nashville Fire Department.

Role requires a Master’s degree in a related field and a Tennessee driver’s license. You will collaborate with REACH, CIT Co-response, and Mobile Crisis teams to connect clients with appropriate resources.

Qualifications

• Mental health crisis intervention training and relevant licensure knowledge.
• Ability to document assessments and interventions clearly and accurately.
• Experience coordinating care with community resources and other agencies.

Responsabilités

• Conduct crisis assessments and interventions during psychiatric emergencies.
• Provide immediate mental health support and coordinate consumer care across resources.
• Ride along with Metro Nashville Fire Department to crisis calls and provide follow-up as needed.
• Develop individualized crisis plans and collaborate with REACH, CIT Co-response, and Mobile Crisis teams.

Connaissances

Interpersonal skills

Conflict resolution

Assessment & Intervention

DSM knowledge

Customer service

Team collaboration

Formation

Master’s degree in related field (counseling, psychology or social work)

Description du poste

Job Title: Co-Response Crisis Counselor, REACH (Nashville, TN)

Available Shift: 6pm - 6am Friday, Saturday, Sunday

Position Summary:

Provide face-to-face crisis intervention services in the least restrictive manner to people experiencing a mental health emergency and mental health support and care coordination while co-responding with Metro Nashville Fire Department.

Position Responsibilities:

Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency. Provide immediate mental health support, coordinate consumer care and use internal/external programs and outside community resources to ensure quality care to reduce engagement with Nashville emergency services. Counselor will ride along in Fire Department SUV responding to primarily mental health calls for service but will also provide mental health support for the community in other calls for service. Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency. When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers. Make appropriate referrals to EPS Treatment Services to ensure they have necessary clinical information. Actively participate in consult process with supervisory staff when dispositioning cares. Provide follow-up services as indicated in the policies and procedures and set forth in Title 33. Coordinate with REACH, CIT Co-response, and Mobile Crisis team in cases where intense follow up and system navigation are needed. Develop individualized plans to meet needs of consumers in crisis. Respond to requests for face-to-face assessment in a timely manner. Always maintain appropriate customer service skills. Assist Triage Counselors in coordinating crisis response and care with consumers in the community. Provide telephone counseling when needed. Maintain accurate clinical records and complete documentation within departmental guidelines. Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams within and outside the agency. Assist community agencies with information and/or dispositions. Educate community agencies as needed on crisis services as directed by supervisory staff. Assist teammates as needed.

Essential Skills and Experience:

A mental health professional with specialized training in crisis intervention with a minimum of a Master’s degree in a related field (counseling, psychology or social work)

Essential Requirements for the Position:

Valid Tennessee Driver’s License Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone

Core Competencies: Interpersonal Skills Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team). Assists teammates when needed. Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources. Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations. Demonstrates professionalism and empathy with Consumers and referral sources. Assessment and Intervention Skills Ability to evaluate risk factors and potential risk factors during assessments. Ability to thoroughly and accurately explain and document assessment and recommended interventions/dispositions. Solid working knowledge of the DSM diagnostic guidelines. Recovery Focused Utilizes less restrictive alternatives appropriately to address Consumer needs. Ability to identify and utilize Consumers natural supports when available. Comprehensive knowledge of community resources and ability to link individuals to appropriate resource. Customer Service Internal & external customer service indicative of mutual respect & trust

BENEFITS:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts
• Pet Insurance

Company Culture and Commitment to Diversity:

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state-of-the-art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non-profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population.

To learn more, visit our website: https://www.mhc-tn.org/about-us/