Co-op, Operations and Customer Center (Fall 2025)

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking co-op students to join their Operations & Customer Center, the heart of their global operations. This role offers a unique opportunity to work alongside aviation professionals, tackling real-world operational challenges using data-driven insights. As a co-op, you will be involved in various teams, including Air Traffic Management and Operations Management, where you'll assist in creating applications and optimizing processes. If you're passionate about aviation and eager to learn, this is a fantastic opportunity to kickstart your career in a dynamic environment.

Qualifications

• Enrolled in a relevant bachelor's degree program.
• Must be at least 18 years old with authorization to work in the U.S.
• Available for three alternating semesters.

Responsibilities

• Collaborate with aviation professionals to solve operational challenges.
• Assist in daily operations, including aircraft and crew scheduling.
• Focus on data-driven solutions to improve efficiency.

Skills

Organizational Skills

Communication Skills

Teamwork Skills

Data Analysis

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Analytics

Bachelor's Degree in Economics

Bachelor's Degree in Industrial Engineering

Bachelor's Degree in Aviation Management

Tools

Microsoft Office

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines’ Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms (Fall 2025, Summer 2026, and Spring 2027).

OCC Co-Ops will be assigned to one of the teams supporting Delta’s 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta’s worldwide operations, responsible for tactical and strategic decision-making during operational disruptions. Co-ops will collaborate with aviation professionals, using data to solve operational challenges.

Teams you may join:

• Air Traffic Management – This team oversees Delta’s relationship with the FAA and Air Traffic Control, focusing on data-driven solutions to improve efficiency and mitigate delays.
• Operations Management – Responsible for daily operations, including aircraft and crew scheduling; co-ops assist in creating applications and identifying efficiencies.

What you need to succeed (minimum qualifications)

• Enrolled in a bachelor’s degree program in fields like Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or similar.
• Available to work three alternating semesters: Fall 2025, Summer 2026, Spring 2027, in Atlanta, GA, Monday-Friday, 8AM-5PM.
• Must be enrolled throughout the co-op duration and be at least 18 years old with authorization to work in the U.S.
• Strong organizational, communication, and teamwork skills.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Willingness to learn new skills, collaborate, and prioritize safety and diversity.

Preferred qualifications

*

Benefits and Perks to Help You Keep Climbing

Delta Air Lines is an Equal Employment Opportunity / Affirmative Action employer. Reasonable accommodations are available during the application process upon request.