Co-Op, IT Support Professional Summer 2027

Saab AB; City of Syracuse (NY); Híbrido; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus for housing

Descripción de la vacante

Saab, Inc. seeks a motivated IT Support Co-Op for Summer 2027 to assist with daily technology operations and improve user productivity. Ideal for a student pursuing IT/CS, the role supports local operations and enterprise IT initiatives.

The Summer 2027 term runs May through early August full-time, with responsibilities ranging from helpdesk support to contributing on IT projects and basic training for users.

Formación

• Currently enrolled in an Associate or Bachelor's degree program in Information Technology, Computer Science, or related field.
• Solid understanding of Windows-based systems and basic troubleshooting.
• Familiarity with Microsoft 365 applications.
• Strong written and verbal communication skills.
• Basic knowledge of networking fundamentals (TCP/IP, routing, VPN).
• Commitment to excellent customer service and follow-up.

Responsabilidades

• Provide daily technical support for workplace information and communications systems (Microsoft 365: Teams, Outlook, SharePoint, OneDrive, Office).
• Install, configure, and troubleshoot laptops/desktops/workstations including basic network issues.
• Maintain data integrity and file security; manage permissions in Microsoft 365 under guidance.
• Explain technical information clearly to technical and non-technical users.
• Support IT projects and contribute to hardware/software recommendations.

Conocimientos

Microsoft 365

Windows troubleshooting

Communication

Networking basics

Customer service

Educación

Associate or Bachelor’s degree student

Descripción del empleo

Co-Op, IT Support Professional Summer 2027

Saab, Inc. is seeking a motivated IT Support Co-Op to assist with day-to-day technology operations and help improve user productivity across the organization. This position is ideal for a current student pursuing a degree in Information Technology, Computer Science, or a related field who is eager to gain hands-on experience in a professional environment. The successful candidate will support local operations while also contributing to enterprise-wide IT initiatives for employees and contractors.

This assignment is for the Summer 2027 term (May through early August, full-time).

Responsibilities:

• Provide daily technical support for workplace information and communications systems, including Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive, and Office Suite).
• Assist with installing, configuring, and troubleshooting laptops, desktops, and workstations, including basic network and system issues.
• Help maintain data integrity and file system security, including managing permissions and access in Microsoft 365 under guidance.
• Communicate technical information clearly to both technical and non-technical users.
• Support research and provide recommendations for hardware and software solutions aligned with organizational needs.
• Assist with ongoing IT infrastructure and technology projects as assigned.
• Help deliver basic training and guidance to users on common applications and tools.

Compensation Range: $18.24 - $20.27 per hour

In addition to a competitive hourly rate, Saab, Inc. offers a sign-on bonus to offset housing expenses for Co-Op students residing outside the typical office commuting distance.

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

Required Qualifications:

• Currently enrolled in an Associate or Bachelor's degree program in Information Technology, Computer Science, or a related field.
• General understanding of Windows-based systems and basic troubleshooting.
• Familiarity with Microsoft 365 applications.
• Strong written and verbal communication skills.
• Basic knowledge of networking fundamentals (TCP/IP, routing, and VPN).
• Strong organizational skills and the ability to manage multiple tasks.
• Commitment to excellent customer service and follow-up.

Preferred Qualifications:

• Exposure to Active Directory concepts.

Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

About Us:

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.