Co-op Downtown Cashier and Grocery Staff

Bozeman Community Food Co-op; Bozeman (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Bozeman Community Food Co-op (Downtown CDT) is seeking friendly cashier and grocery staff to provide prompt service to customers. You will handle cashiering, stocking, and receiving groceries, while maintaining knowledge of membership benefits and store policies.

Shifts start as early as 6am and run as late as 8:45pm, with operations seven days a week except Sunday. Primary duties include accurate checkout, price verification, back-up requests, and safe handling of cash.

Qualifications

• Experience in customer service or retail sales preferred.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Customer Service: acknowledge customers in line and assist as needed.
• Cashiering: scan items, ring up purchases, ensure correct prices/PLUs, refer issues to lead/manager.
• Stocking, Receiving and Merchandising: stock shelves, rotate products, verify deliveries, ensure accurate labeling.

Skills

Customer service

Retail experience

Job description

Full-time and part-time positions are available. Shifts can begin as early as 6am and end as late as 8:45pm. We have shifts available every day of the week except for Sunday. Must be able to work two days a week.Purpose: Provide friendly, attentive, and prompt service for customers; cashier, stock, and receive groceries in an efficient and accurate manner.Specific Responsibilities of Co-op Downtown (CDT) Cashier and Grocery StaffPrimary responsibilities will vary depending on shift, but will including the following:Customer ServiceMaintain awareness of and acknowledge customers standing in line; call for back up as needed.Be familiar with Co-op policies and department products in order to better answer customer questions and complaints, referring unresolved questions or problems to a Lead or manager.Be informed about the benefits of membership and provide customers with membership materials as requested.Be familiar with Store Solutions in case of emergencies or specific problems related to the CDT.CashieringCheck out all purchases efficiently and accurately; ring prices and PLUs correctly and into the correct department. Fix any mistakes with the help of leads or managers.Provide information to the CDT Store Manager regarding price discrepancies.Comply with regulations regarding SNAP benefits/EBT cards, and alcohol sales.Cash Responsibilities (when in closing and opening shifts, as designated below)Both opening and closing:Ensure that the key to the count room and cash drawers is always secure and never shared.Move excess change from the registers to the safe as needed, following protocols.OpeningVerify accuracy of cash box and all drawers.Install drawers in proper registers and ensure correct access and security, following procedures.ClosingSecure the cash as registers are closed for the day.At the end of the shift, count drawers, following procedures and protocols:Report excess cash in safe.Prepare drawers for morning cashiers.Reconcile cash box.Stocking, Receiving and Merchandising ResponsibilitiesAs directed, primary responsibilities may tend toward Cashiering duties:Ensure shelves/coolers are fully stocked and rotated to ensure freshness and turnover.Rotate overstock into storage. Maintain approximate floor plan in storage area, using location signs as needed.Provide feedback to CDT managers and CDT Purchaser regarding mispicks, out of date, damaged, and poor quality products.Ensure CDT Purchaser or a manager receives accurate, up-to-date price labeling requests for missing or damaged labels; check to ensure labels are present, up-to-date, and in good shape.Check deliveries to verify piece count, and check for obvious damage. Notify CDT Purchaser or a manager of discrepancies.Receive and properly stock deliveries as directed (checking for quality and utilizing proper rotation protocol).Expedite stocking of incoming out of stock items.Review invoices for pricing and discount accuracy.Ensure that all product is present when reviewing invoices as directed by CDT managers or CDT Purchaser.Experience with customer service, retail sales or stocking desired, that demonstrates the ability or aptitude to successfully meet all expectations listed above.Ability to lift up to 30 lbs. throughout shift, occasionally 50lbs.Ability to lift product overhead and/or to climb ladders with product.Ability to stand for long periods and to bend and twist repeatedly.Ability to work a flexible schedule to meet the needs of the business; early mornings, daytime, evening, holidays, and weekend shifts may be required.